First VP, Lead Technical Delivery Manager (Payments)

United Overseas Bank · North East

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About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

The incumbent is responsible for the successful delivery and ongoing support of multiple applications, overseeing solution design, development, production implementation, and Level 3 support. He/She leads internal and vendor teams, drives delivery excellence, manages stakeholder expectations, and ensures solutions are delivered in line with business priorities, architectural standards, and operational requirements.

Responsibilities:

Functional Analysis & Specification

• Lead requirements analysis and solution design activities, translating business needs into functional and non-functional specifications.
• Review and govern solution designs, impact assessments, interface specifications, and effort estimates to ensure feasibility, scalability, and alignment with enterprise architecture.
• Collaborate with business, architecture, development, testing, infrastructure, and security teams to ensure end-to-end traceability from requirements through implementation.
• Drive cross-application impact analysis and ensure compliance with banking, payment, regulatory, and technology standards.
• Establish consistent analysis and design practices across projects, change requests, and application teams

Technical Design & Solutioning

• Lead solution design and technical governance for projects and change requests, ensuring alignment with business objectives, enterprise architecture, security, and regulatory requirements.
• Review and challenge architecture, application, integration, and infrastructure designs to ensure scalability, resilience, maintainability, and operational readiness.
• Drive cross-application impact assessments, technology selection, and solution standardization across delivery teams.
• Collaborate with architects, analysts, developers, infrastructure, and vendors to deliver end-to-end solutions that meet functional and non-functional requirements
• Review payment solution designs involving payment rails, ISO 20022 messaging, integration patterns, settlement processing, and regulatory requirements to ensure end-to-end solution integrity.

Testing & Scope Management

• Ensure end-to-end validation of payment workflows, message formats (ISO 20022/SWIFT), settlement processing, exception handling, reconciliation, and integration touchpoints across upstream and downstream systems
• Review and oversee test strategies, plans, execution progress, and defect resolution to ensure comprehensive validation of functional and non-functional requirements.
• Partner with business, development, testing, infrastructure, and vendor teams to manage scope, quality, risks, and release readiness.
• Drive end-to-end testing, implementation readiness, and stakeholder sign-off processes to ensure successful production deployment and operational stability.

Requirements:

• Strong understanding of payment ecosystems and rails, including RTGS, MEPS+, FAST and other domestic real-time payment schemes, Telegraphic Transfers (TT), and cross-border payment networks such as SWIFT and correspondent banking.
• Solid knowledge of payment messaging standards and formats, including ISO 20022 (pain, pacs, camt) and SWIFT MT messages.
• Strong understanding of end-to-end payment processing, including initiation, validation, sanctions screening, clearing, settlement, reconciliation, exception handling, investigations, and integration touchpoints across upstream and downstream systems.
• Extensive experience delivering large-scale, highly available enterprise applications, preferably in payment processing, transaction banking, orchestration, digital asset, or real-time payment platforms.
• 10-15 years of experience in application delivery and support with end-to-end SDLC exposure covering requirements analysis, solution design, development, testing, implementation, and production support.
• Proven experience leading complex technology delivery initiatives involving multiple application teams, vendors, and stakeholders across the project lifecycle.
• Strong experience designing and delivering solutions using microservices architecture, RESTful APIs, event-driven integration patterns, and container-based deployment platforms.
• Solid understanding of service-oriented architecture and distributed systems, with the ability to assess system dependencies and deliver solutions across complex multi-tier environments.
• Experience governing solution design, technical architecture reviews, implementation planning, and production readiness activities.
• Experience integrating and managing third-party/vendor solutions; familiarity with FIS payment products is an advantage.
• Strong stakeholder management and communication skills, with the ability to influence business, operations, architecture, infrastructure, security, and testing teams.
• Proven ability to lead multi-vendor and geographically distributed teams to deliver technology solutions successfully.
• Experience managing delivery scope, risks, dependencies, production implementations, and Level 3 support for business-critical applications.
• Familiarity with payment-related regulatory and compliance requirements, including AML, sanctions screening, regulatory reporting, and payment purpose code requirements.
• Strong analytical, problem-solving, and decision-making capabilities, with the ability to balance business priorities, technology constraints, risks, and delivery timelines.
• Results-oriented leader with a strong focus on execution, quality, operational stability, and delivery outcomes.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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