Technical Workstream Lead - Order to Cash 1
Ambu · Ballerup
Own the technical backbone for your workstream. As the Technical Workstream Lead for Order to Cash, you sit side-by-side with the Global Process Owner (GPO) and Global Process Leads (GPLs) to translate process design into robust and scalable technology across ERP, CRM, PLM, QMS including integrations. You lead the technical scope for your workstream - architecture, build, environments, integrations, data migration, non-functionals, security/compliance, releases, and hyper-care – through stage gates to successful handover.
Ambu is transforming our core enterprise platforms (e.g., ERP, QMS, PLM), and each workstream needs a dedicated technical leader to ensure high-quality, compliant delivery that enables standardized, high-performing global processes.
The role
You are the end-to-end technical owner for one workstream. You co-lead the workstream together with the Business Workstream Lead/GPO, ensuring process-system alignment, decision-ready design, disciplined delivery, and operational readiness for your scope.
Key responsibilities
- Technical governance within your workstream
- Run technical governance for the workstream. Prepare decision-ready design packs and status for the Design Authority
- Own the workstream technical enablement of the Order to Cash process. Assess run-time/architecture risks, define mitigations, and escalate with clear options
- Safeguard solution integrity against enterprise standards and non-functional requirements
- Design, build, environments, and release engineering
- Lead technical design for your workstream: integrations, extensions, data model, security roles, automation
- Define and manage environments for the workstream: branching strategy, CI/CD pipelines, and code quality gates
- Manage technical debt, versioning, and change control with impact analysis across upstream/downstream systems
- Data migration and cutover
- Plan and execute migration tooling, trial loads, reconciliations, and cutover steps for your workstream objects
- Security, privacy, and compliance
- Ensure cybersecurity, privacy, SoD, and validation/CSV compliance in collaboration with QA/Validation Lead
- Delivery orchestration and hyper-care
- Coordinate internal platform teams and external vendors for your scope
- Lead hyper-care triage and stabilization for the workstream. Complete documentation and knowledge transfer to run
- Program collaboration
- Partner daily with the GPO, GPLs, and Business Workstream Lead; align on scope, decisions, and adoption
- Work with PMO on stage gates, quality reviews, plans, and dependencies to other workstreams
Your profile
- 8+ years delivering technical workstreams on enterprise platforms (ERP, QMS, PLM or similar) in global settings
- Proven leadership of architecture, integrations (API/iPaaS), data migration, and release management within a defined scope
- Strong command of non-functionals: performance, reliability, security, privacy, SoD, and validation/CSV
- Hands-on experience with CI/CD, environment strategy, branching, automation testing, and code quality
- Adept at partnering with GPOs/GPLs to translate future-state processes into scalable solution designs
- Skilled in vendor management and cross-team coordination. Clear, concise communicator in English
- Willingness to travel across Ambu’s footprint and collaborate across time zones
Nice to have
- MedTech/life sciences background (GxP, ISO 13485, 21 CFR Part 11, CSV)
- Exposure to Infor M3 or equivalent ERP, plus PLM, QMS, iPaaS/data platforms, and modern security frameworks
- Experience with Agile-at-scale combined with stage-gate governance
Key stakeholders for your workstream
- Global Process Owner and Global Process Leads
- QA/Validation Lead
- PMO
- External implementation partners and software vendors
Key responsibilities following the transformation
- Participate in approved global projects
- Provide advice for standard systems and best practices of ERP and related systems
- Act as Service Delivery Manager and Subject Matter Expert in ERP in the IT Application Team
- Configure and maintain ERP systems, ensuring alignment with business requirements and best practices.
- Handle system configuration, unit testing, training, and documentation in accordance with standards in close cooperation with external partners.
- Manage Life Cycle Management & release management
- Coach and review work performed by peer professionals
- Work across functions and cultures to deliver high-quality global solutions
- Work independently to solve complex problems
- Train Business Process Owners and other key users
- Follow regulatory compliance
Ambu – where your technical leadership matters
Join a fast-growing, international company where your workstream leadership directly enables how we operate globally. We offer strong professional development and a competitive package of professional, social, and financial benefits.
How to apply
Send your CV and a short note describing a program where you led the technical workstream for a specific domain from design through hyper-care, including how you de-risked integrations, data migration, and non-functionals.