Principal Technical Writer
Clario · Canada
At Clario, part of Thermo Fisher Scientific, we develop regulated technology that helps unlock better evidence and improve patient outcomes worldwide. Our software platforms support clinical trials, diagnostics, and medical decision‑making in highly controlled regulatory environments.
We are seeking a Principal Technical Writer to join our Technical Product Development team and lead the creation, management, and continuous improvement of high-quality technical documentation across our product portfolio. In this role, you will collaborate with engineering, product management, and cross-functional teams to translate complex technical information into clear, accessible content that enhances the user experience. If you are passionate about technical communication, documentation excellence, and driving consistency across innovative software products, we encourage you to apply.
What We Offer
- Competitive compensation.
- Comprehensive health, dental, and vision coverage in the United States, and health and dental coverage in Canada.
- Paid time off and company holidays.
- Remote work opportunities across the United States and Canada.
- Employee wellness and professional development programs.
What You’ll Be Doing
- Lead the development, editing, and maintenance of comprehensive product user guides, release notes, and other end-user technical documentation across Clario's software portfolio.
- Collaborate with engineers, product managers, project managers, and subject matter experts to understand complex product functionality and translate technical concepts into clear, user-friendly documentation.
- Establish and maintain documentation standards, publishing processes, and consistent content structures across multiple products and platforms.
- Manage cross-functional documentation initiatives, including publishing schedules, documentation rebranding, and the development of documentation frameworks for new product platforms.
- Oversee the quality, accuracy, consistency, and approval of externally published product documentation while implementing measurable processes for continuous improvement.
What We Look For
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field, or equivalent professional experience.
- 10–15 years of relevant experience in technical writing, including extensive experience developing end-user documentation for complex software applications.
- Proven expertise in creating product user guides, software release notes, and comprehensive technical documentation with minimal existing specifications.
- Strong proficiency with Microsoft Word, Adobe InDesign, Photoshop, Dreamweaver, Visio, and related documentation and graphics tools.
- Experience working in software development environments and collaborating effectively with technical and functional stakeholders.
- Demonstrated ability to manage multiple documentation projects, competing priorities, and deadlines while maintaining exceptional quality and attention to detail.
- Excellent research, written and verbal communication, stakeholder management, and problem-solving skills, with the ability to simplify complex technical concepts for diverse audiences.
- Ability to work remotely from the United States or Canada, with preference for Eastern Time Zone alignment
At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.
Clario is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.