Rehab Reimb Asst-Family Rehab

Heerema Marine Contractors · Flint

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GENERAL SUMMARY : The Rehab Reimbursement Assistant coordinates the verification, scheduling, pre-registration, and authorization for medical services. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling management to maximize the efficiency of the visit, communicating preparatory instructions, and cost share information.

This role requires a high level of independent judgment in order to successfully coordinate and obtain authorization requests for governmental and complex managed care patients in a timely and efficient manner. Utilizing telecommunications and computer information systems, this individual will be responsible for handling inbound and outbound calls with a focus on exceptional service to patients, employees, and providers.

In order to ensure an extraordinary patient experience, multitasking between different outpatient rehab care areas will be required. The Rehab Reimbursement Assistant is best defined as a highly independent and flexible resource that functions in alignment with the patient experience initiative. Participates in quality assessment and continuous quality improvement activities.

Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. SUPERVISION RECEIVED : Works under the direct supervision of Rehab Office Coordinator or a departmental director who reviews work for conformance to established policies and procedures.

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