National Account Manager, Lowe's

MasterBrand · Charlotte

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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

Job Description:

The National Account Manager, Made to Order Lowe’s, is a leadership role reporting directly to the Vice President, National Accounts Lowe’s Made to Order. The National Account Manager, Sales Lowe’s will support all activities related to sales and relationship growth for our Made-to-Order Kitchen program and PRO business at Lowe’s. This position will be responsible for developing and executing “go to market” strategies within the Commercial Home Center Retail channel. This includes strategy development, presentation creation, analysis, forecasting, and tactical preparation related to customer programs, meetings, calls, and events.

This is a remote role with the preference of candidate location in NC, SC, or GA and required travel.

Responsibilities:

• Develop and implement sales strategies, programs, and plans that will maximize MasterBrand revenue and profitability.
• Identify opportunities from within the existing MasterBrand line that will achieve the "best practice" scenario and recommended additions that will result in market share gains.
• Build and closely manage relationships at the Merchant level and beyond, to create and enhance the partnership across Made to Order (MTO) and PRO businesses.
• Build and closely manage relationships and develop strategies with the Lowe’s “Brand Advocate” and Marketing teams.
• Assist in development of annual budgets, profitability and sales action plans; monitor results vs. plan throughout the year, adjusting strategy when appropriate.
• Assist in accurate and timely forecasting through work with Forecasting/Demand Planning partners.
• Learn the business, execute our strategies and partner with the Lowe’s on their objectives, needs, and strategies to create win-win solutions. Utilize this expertise to build the MasterBrand business within the channel.
• Build and deliver internal MasterBrand and external Lowe’s presentations. (Example: Line Reviews, Programs, Continuous Sales Updates, Quarterly Business Reviews, Promotions, Partnership meetings, etc.)
• Identify and communicate Retail Service requirements based on changing market conditions to meet account service and sales goals.
• Works closely with and provide guidance to the MasterBrand Field team to properly support the program in Lowe’s stores.
• Develop and manage account-specific omni-channel promotional plan, coordinating with finance, marketing and sales management to align with brand strategies and advertising plans as appropriate.
• Evaluate the performance of all promotions including those from our competitors.
• Provide regular summaries of customer meetings, status on current programs, and outlook on future opportunities.
• Develop in-depth knowledge of all MasterBrand strategic business units. Leverage ideas from other reviews and co-workers to provide value-added recommendations and best practices to others. 
• Consistently demonstrate the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment.
• Demonstrate teamwork by responsively collaborating with the management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback. 
• Identify self-development needs and seeks opportunities to work on areas that will further develop skills. 
• Participate in company efforts related to ethics and compliance activities.
• Travel as business needs require, estimated 30% to 50%.
• Perform other duties as may be assigned at management’s discretion.:

Make the team better 

o   Celebrate success; give feedback to improve

o   Get actively involved and share your perspective
 

Be bold

o   Make big commitments to deliver big results

o   Fail fast

Champion improvement

o   Trust the tools to drive results

o   Don’t wait for someone else to find a better way

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Industry and product passion; strong desire to win.
• Strong business acumen
• Strong analytical and strategic thinking skills.
• Strong team orientation.
• Strong written, verbal, and presentation skills.
• Ability to influence cross-functional teams without formal authority.
• Detail oriented; thorough.
• Comfortable with change.
• Ability to manage multiple projects.
• Ability to create, communicate and implement strategies.

EDUCATION & EXPERIENCE:

• An undergraduate degree in Business, Marketing, or a related field required.
• 3 plus years of experience in the building products industry with a marketing and/or sales background.
• Possess or obtain knowledge of industry products, services, distribution, customers, and competitors.
• Background or experience with lean tools is recommended.
• Proficient in the use of Microsoft Office (PowerPoint, Word, Excel) required.
• Ability to travel as business needs require, estimated 30-50% (domestic).
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Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.

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