Maintenance Mechanic

St. Jude Children's Research Hospital · Memphis · $23.50–$39/hr (stated in the posting)

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Job Responsibilities:

• Coordinate all aspects of delivering high quality FM services; Maintain facilities related equipment (e.g., keys, Carpentry tools); Utilize strong understanding and background in applicable field.
• Respond to technical queries or issues to provide exceptional customer service and satisfaction; Escalate, as needed.
• Develop an understanding of Facilities maintenance responsibilities and contribute to their compliance.
• Perform rounds of facilities and equipment to ensure proper state and/ or operation; Maintain cleanliness throughout the facilities including accurate records in the systems.
• Ensure a safety focused mindset on all aspects of the position.
• Coordinate and support the delivery of high-quality Facilities Management (FM) services, including the care and maintenance of essential equipment and tools such as HVAC components, electrical tools, plumbing fixtures, and utility carts.
• Respond promptly and professionally to technical service requests and maintenance issues; escalate complex problems as needed to ensure resolution and customer satisfaction.
• Assist in ensuring compliance with institutional policies, safety regulations, and operational standards by developing a thorough understanding of Facilities Operations protocols.
• Conduct routine facility rounds and inspections to ensure all equipment and building systems are operating effectively; maintain accurate documentation of observations, actions taken, and follow-up needs.
• Complete work orders in a timely and thorough manner, ensuring clear communication, accurate data entry, and closure in the Computerized Maintenance Management System (CMMS).
• Promote a culture of safety by modeling and enforcing safe work practices and maintaining clean, hazard-free work areas.
• Support department and institutional goals by performing additional duties as assigned and demonstrating adaptability to changing priorities.
• Maintain regular and dependable attendance to ensure consistent support for facilities operations and team coordination.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.
• Consistently meet job expectations, adhere to policies, and deliver quality work while applying. St. Jude values and principles. Managers evaluate employee performance throughout the year—specifically through the spring and fall Check In milestones and the Annual Performance Review. All employees are encouraged to actively participate in these performance management processes.

Minimum Education and/or Training:

• High school diploma/ GED required.
• Completion of an apprenticeship program or equivalent education/training preferred.

Minimum Experience:

• 2+ years of experience maintaining and repairing mechanical equipment and systems (steam, condensate, pneumatic, hydraulic, etc.) required.
• Experience in a hospital or research (or similar) environment preferred.

Special Skills, Knowledge and Abilities:

• List pertinent skills, knowledge and abilities the person should have to be successful in the job.
• Ability to understand and adapt to changing priorities. Skills in structured problem-solving and openness to learning new approaches to execution.
• Is able to apply knowledge/skills within own area to deliver tasks with limited guidance
• Addresses problems in a structured, logical approach. Asks for guidance and tries out new ideas when changes in approach are required. Adapts quickly and positively; learns from mistakes.
• Skills in clear and effective communication (written and verbal) and timely exchange of information with relevant stakeholders for work outcomes.
• Questions, clarifies, and provides explanations as needed. Checks documents and reports for clarity and accuracy. Seeks and provides information within and outside team in a timely manner.
• Skills in planning, prioritizing, and organizing work well. Ability to deliver under tight timelines with focus on quality and efficiency.
• Plans around multiple tasks and priorities well within own work. Is able to cope with unexpected changes in routine and delivers planned outcomes on time. Escalates issues/problems and seeks support in a timely manner.
• Ability to stay calm and control emotions even in stressful and difficult situations.
• Acknowledges stress and can stay composed in challenging situations. Uses basic emotional regulation techniques, like deep breathing, to manage pressure. Demonstrates stability under pressure and may help others as needed.
• Ability to keep buildings clean, safe, and well-maintained by performing tasks like cleaning, repairs, maintenance and organizing spaces.
• Performs a wide variety of duties in support of maintenance of facilities (e.g., plumbing, electrical, and carpentry repairs). Operates power tools and basic maintenance equipment.
• Skills in identifying problems and finding smart ways to fix them quickly and effectively, making use of available resources (e.g., supplies, tools, materials)
• Exhibit good grasp of troubleshooting skills, techniques and processes required to resolve standard issues. Able to do more with available tools and resources and continues to improvise and optimize. Promptly acknowledges and responds to queries and troubleshoot issues under less supervision.
• Ability to recognize potential hazards, follow safety rules, and take precautions to prevent incidents (e.g., accidents, injuries, contamination).
• Follows safety procedures with occasional guidance. Identifies common risks and takes basic precautions. Reports safety concerns when noticed.
• Ability to work well with team members to achieve a common goal by helping, communicating, and supporting each other.
• Contributes to team efforts and communicates basic ideas. Listens to others and can give/ receive feedback. Demonstrates independence in resolving routine and non-routine queries.

Physical Demands and Working Conditions:

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee is frequently required to talk, hear, taste and smell.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The characteristics of the work environment described are representative of those an employee may encounter while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions.
• The employee is occasionally exposed to elevated, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration.
• The employee may, at times, be required to work in areas of high ambient noise where the use of hearing protection will be required.
• An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
• The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Compensation

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St. Jude is an Equal Opportunity Employer

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St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

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