Technical Support Specialist
Playtech · Customer Support
Company Description
About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
- As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
- Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
Ready to level up your career?
Playtech‘s Service Operations unit is looking for a Technical Support Specialist with excellent communication and interpersonal skills.
Job Description
Your influential mission. You will...
- Investigate, troubleshoot, and solve our customers’ various concerns.
- Be ready to expect the unexpected and tackle critical situations.
- Communicate with our licensees and partners in English mainly via email.
- Work in shifts (including weekends, no night shifts).
Qualifications
Components for success. You...
- Are interested in the field of IT.
- Have a strong work ethic and the willingness to take responsibility for your work.
- Enjoy working in the team and aren’t afraid to ask for help.
- Possess outstanding communication skills and the ability to work effectively in an English-speaking environment.
- Are ready for routine tasks, but also to adapt to different situations.
You'll get extra points for...
- Having a higher education and/or experience in a related field.
Thrive in a culture that values...
- Professional and fun team environment, where we offer you proper training and knowledge sharing
- Your personal and professional growth
- Variety a no day is the same
- Active lifestyle and mental well-being
- Fun and engaging company events
Additional Information
- TECHNICAL SUPPORT TEAM
- Technical Support is always in the center when something is happening with Playtech’s software solutions. Our work is ever evolving, we support all products that Playtech has to offer. It brings with it various challenges, but also keeps things fresh.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.