Senior Executive Research (IRC)
Bureau Veritas · Noida
- EXECUTIVE RESEARCH-IRC ASSOCIATE INFORMATION SPECIALIST
- Entity: Consumer Products Services Division (CPSD)
- Department: Information Resources Center (GTS-IRC)
- Location: Noida, India
- Reports to (job): N+1
- Position Summary
- BVCPS is a consumer products testing laboratory located in Noida, UP, India. The role of the IRC is to
- provide all locations and employees within BVCPS with a central source of regulatory, technical,
- industry, and business information. The IRC specializes in finding current international compliance
- information and providing it in a usable format. The IRC's well-stocked electronic library includes
- standards, regulations, correspondence, government data resources, and online subscriptions,
- providing the breadth of resources to answer both quick reference and in-depth research and
- compliance questions.
- Objective
- Provide research support to internal technical services team, protocol development team, operations,
- Regulations database team, and other global service teams. Engage in proactive monitoring of
- regulatory compliance issues globally, as well as fielding reactive reference and research inquiries to
- support test submissions, protocol development, and client inquiries.
- Major Roles & Responsibilities
- Work on the research and reference request for the BVCPS Global Team based in Buffalo,
- New York, USA. Includes traditional research using online databases, company resources,
- information vendors, and primary data collection via online methods, as well as some
- email/phone communication with government agencies and other sources.
- Stays abreast of new global regulatory, industry, and other compliance issues, which affect
- the Consumer Products Services Division and its clients and also monitors competitor and
- client activities.
- Tracks, documents, communicates, and disseminates new information and the technical and
- operational impacts.
- Prepares miscellaneous documents and databases for internal use, client bulletins, and other
- purposes, which summarize and/or interpret industry markets, competitor activities,
- regulations, enforcement practices, and standards.
- Authors technical communication with internal staff relative to regulatory summaries.
- Supports the development and maintenance of associated resources including Knowledge
- Products and internal databases.
- Assists in the introduction of applicable technological innovations, including (but not limited to)
- implementation and management of the Divisional Intranet and other relevant database
- applications.
- Assist in the development, review, and maintenance, of IRC Knowledge base and collections.
- Participates in IRC projects initiated to achieve IRC and company goals and objectives.
- Develops training programs/orientation sessions to train users on the IRC’s products, policies,
- services, databases, and electronic tools.
- Collaborates with all locations (globally), business lines, and departments on informationrelated
- projects in response to company, business line, and departmental priorities/initiatives.
- Confidential
- Assists users in locating information within the IRC’s collection.
- Serves on CPS teams, as appropriate.
- Performs other duties and special projects, as assigned.
- Key Performance Indicators & Metrics (Criteria for Performance Evaluation)
- KPI’s for this role will be determined as part of the annual PMP process, but could include:
- Meeting all goals and objectives as provided by team member (e.g. meeting the assigned
- TAT’s for all information requests and projects).
- Demonstrating initiative and proactive approaches to meeting client requests on a daily basis.
- Overall productivity and team contribution levels.
- Acceptable level of customer service.
- Knowledge, Skills, Abilities
- Demonstrated ability to work both independently and collaboratively as part of a team.
- Ability to work effectively with all levels of staff and IRC users globally.
- Technical skills in the area of information science, database administration, and online
- searching.
- Excellent interpersonal and communication skills, including technical writing skills.
- Flexible and able to set priorities.
- Client focused.
- Motivated and enthusiastic.
- Highly productive, accurate, and a fast learner.
- Experience and Educational Background Required for the Job
- BE or B.Tech or Graduate in any technical streams like Textile, Apparel, Food, Mechanical
- and Electrical etc with knowledge on regulatory requirements with the ability on online data
- search on regulations related to different consumer products.
- Specialist, Information 1:
- Experience in corporate database maintenance, information services, or relevant industry.
- Experience searching international requirements, regulations, and standards of different
- consumer goods.
- Demonstrated ability to work in fast-paced setting handling a variety of research requests.
Experience : Around 5 Years Industry experience.