Control Manager, Vice President
JPMorgan Chase · New York City
Help shape how a leading investments business manages operational and compliance risk. In this role, you will strengthen controls, advise on strategic change, and help teams make sound, well-informed decisions. You will work across business and control partners to improve how risks are identified, monitored, and remediated. If you enjoy constructive challenge, influencing outcomes, and improving how work gets done, this role offers meaningful impact.
As a Vice President Control Manager in Wealth Management Solutions, you help lead how we manage operational and compliance risk across an investments business by understanding end-to-end processes, strengthening controls, and supporting strategic priorities and change. You partner with business leaders and key stakeholders to assess risks, identify gaps and trends, and guide timely escalation and remediation. You use data and emerging technology to improve governance and monitoring, helping us deliver sustainable risk management practices as our business evolves.
Job responsibilities
- Partner with leaders and stakeholders across legal, compliance, risk, operations, technology, and internal audit to understand strategies, investment products, and end-to-end processes
- Assess operational and compliance risks and advise on practical, sustainable controls for ongoing processes and business changes
- Provide constructive challenge to strategic initiatives and support decision-making with clear risk and control perspectives
- Identify emerging risks, gaps, and trends and escalate concerns with recommended actions and timelines
- Build governance and monitoring insights using analytics, automation, and artificial intelligence capabilities
- Coordinate regulatory exams, internal audit reviews, and compliance engagements, including readiness planning and response management
- Support new business initiatives by identifying risks and confirming procedures, controls, training, and readiness needs for product launches
- Support control assessments and testing by providing subject matter expertise and partnering with independent testing teams
- Guide issue management and remediation by helping identify root causes, define action plans and milestones, and track progress to closure
Required qualifications, capabilities, and skills
- Minimum 7 years of experience in an investments-related business or function (for example: control management, internal audit, compliance, or project/program management within a risk discipline)
- Bachelor’s degree or equivalent work experience
- Experience assessing and documenting risks and controls across end-to-end processes
- Experience advising on business changes or strategic initiatives with a focus on control design and sustainability
- Experience identifying, escalating, and tracking risk and control gaps through defined governance or issue management processes
- Experience coordinating regulatory exams, audits, or compliance reviews, including managing information requests and responses
- Experience performing root cause analysis and developing remediation plans with milestones and ownership
- Experience building clear, concise written materials and presenting to senior stakeholders and control partners
- Experience partnering across multiple functions and influencing outcomes in complex, cross-functional environments
- Experience using data analysis, automation, or technology-enabled reporting to improve risk monitoring and governance
Preferred qualifications, capabilities and skills
- Experience supporting wealth management or investments businesses, products, or end-to-end operating models
- Experience applying analytics, automation, or artificial intelligence methods to improve control monitoring and risk insights
- Experience supporting new product or business launches, including risk assessments, controls readiness, and governance documentation
- Experience serving as a primary liaison for examiners or auditors throughout an engagement lifecycle
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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