Senior Director, Chapter Lead, Insurance Analytics

CIBC · Toronto

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s AI, Data and Analytics team, the Senior Director – Decision Science will lead the Insurance Decision Science team and be responsible for developing and executing strategic initiatives across a range of CIBC Insurance products and projects. This is a senior technical leadership role that combines actuarial, statistical, data science and AI enablement capabilities. The role naturally involves a comprehensive understanding of Creditor (Bank Authorized) and Non-Authorized insurance products.

You’ll exercise a high degree of independent judgement, setting the technical direction and standards for decision science activities that support pricing, profitability, growth, forecasting, portfolio performance and strategic decision making. You will develop and maintain trusted relationships across the Insurance business, larger Retail Banking organization and the technology and data science communities. In addition, you’ll translate sophisticated analysis of complex business information into clear recommendations for executives and business leaders, while providing independent challenge to assumptions, forecasts and proposed courses of action.

You’ll drive innovation across areas of your responsibility and apply expert interpersonal, communication and problem-solving skills.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Strategy and Planning – Contribute to long-term strategy for the business in collaboration with insurance product and business leaders. Translate actuarial and advanced analytics into decisions on pricing, profitability, growth, forecasting and portfolio performance; identify opportunities, develop strategic proposals and independently challenge key assumptions and targets. Collaborate with internal partners to oversee, communicate and align business plans and ensure delivery on strategy and intended business outcomes.  
• Technical Skills - Set and maintain standards for actuarial, statistical, data science and AI-enabled methods, models, tools and controls. Apply quantitative methods to identify, assess and validate the drivers of profitability, growth, market share, portfolio performance and risk exposure, and synthesize complex analysis to influence business decisions and outcomes. Establish forward-looking performance measurement, forecasting, product analysis and decision-support capabilities that enable timely action, rather than reporting results alone.
• People Management - Own the team’s capability and talent strategy, including workforce planning, succession, hiring, development, coaching and deployment of actuarial and analytics talent against business priorities. Build differentiated technical capabilities, establish clear role and proficiency standards, and create development pathways that strengthen the team over time. Manage capacity to ensure initiatives are appropriately staffed, identify capability gaps and remove obstacles to performance. Create a positive work environment and role model by championing CIBC’s mission, vision and values. Comply with policies, standards, guidelines and controls by applying them fairly and consistently so employees understand what to expect.

Who you are

• You are a senior actuarial and analytics leader with strong quantitative knowledge and relevant industry experience. You are an actuary, and hold an advanced degree an actuarial, data science, analytics or related technical field, or equivalent experience, and bring senior-level experience in insurance.

• You have a high degree of Insurance product knowledge and understand the regulatory landscape. You have expert knowledge of insurance products (both authorized and non-authorized), banking and insurance frameworks, and the risk and compliance considerations that shape product decisions.
• You can demonstrate extensive experience in product management, strategic planning, and project management sufficient to identify, develop, and implement approved initiatives.  You have strong analytical, problem-solving skills, excellent communication and presentation skills sufficient to prepare and present material to an executive audience.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You’re an effective leader and collaborator. You build strong relationships across teams, use sound judgment, manage multiple priorities effectively and help create an environment where people can do their best work.  You are a technical leader, not a distant administrator. You remain intellectually engaged in the methods, systems, and decisions that determine whether the work succeeds. 
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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