Assistant Branch Manager

FleetPride · Rockford · $60,000–$75,000 (stated in the posting)

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A well-established leader in the heavy-duty truck parts and commercial vehicle aftermarket industry is seeking an Assistant Branch Manager to support the daily operations of a high-performing branch location. This role is ideal for an experienced parts professional who enjoys leadership, inventory management, customer service, and operational excellence.

The Assistant Branch Manager will partner with branch leadership to drive sales growth, maintain operational efficiency, develop employees, and ensure an outstanding customer experience.

What You'll Do

Branch Operations & Leadership

• Assist with the day-to-day management of branch operations.

• Lead branch activities in the Branch Manager’s absence.

• Monitor operational performance and help drive continuous improvement.

• Ensure compliance with company policies, procedures, and safety standards.

• Support special projects and strategic branch initiatives.

Team Leadership & Development

• Assist with recruiting, interviewing, onboarding, and training employees.

• Coach, mentor, and develop team members to maximize performance.

• Help conduct employee performance evaluations and development discussions.

• Schedule and assign work to ensure appropriate staffing levels and operational coverage.

• Foster a positive, customer-focused, and results-driven team environment.

Customer Service & Sales Support

• Support counter sales activities and assist customers as needed.

• Ensure customers are greeted promptly and receive exceptional service.

• Help maintain order accuracy and timely order fulfillment.

• Support sales growth and customer retention initiatives.

• Promote a culture focused on customer satisfaction and operational excellence.

Inventory & Financial Management

• Assist in managing inventory levels, receiving, and replenishment activities.

• Review inventory reports and address discrepancies, negative quantities, and open transactions.

• Process inventory receipts and ensure accurate documentation.

• Assist with invoicing, cash handling, and vendor invoice processing.

• Recommend inventory additions and adjustments based on customer demand and sales trends.

Facility & Equipment Oversight

• Maintain a clean, organized, and professional branch appearance.

• Support preventative maintenance efforts for vehicles, forklifts, and branch equipment.

• Ensure equipment inspections and safety requirements are completed as required.

Qualifications

Required

• High School Diploma or GED.

• Valid driver's license with an acceptable driving record.

• Minimum 3 years of experience in the heavy-duty truck parts industry with progressively increasing responsibilities.

• Experience working in a distribution, warehouse, branch, or parts sales environment.

• Strong leadership and team-development skills.

Preferred

• Associate's Degree in Business Administration or a related field.

• Previous supervisory or management experience.

• Experience with inventory control, purchasing, and branch operations.

Desired Skills

• Team Leadership & Coaching

• Customer Service Excellence

• Inventory Management

• Operational Planning

• Employee Development

• Communication & Relationship Building

• Problem Solving & Critical Thinking

• Decision Making

• Time Management

• Process Improvement

• Organizational Skills

Physical Requirements

• Ability to frequently lift, move, and carry parts weighing up to 60 pounds.

• Ability to work in both warehouse and office environments.

• Comfortable working around equipment, varying temperatures, dust, and vehicle traffic.

Why Join Us?

This is an excellent opportunity for a motivated leader looking to advance their career within a stable and growing organization. You'll play a key role in supporting branch operations, developing employees, driving customer satisfaction, and contributing to overall business success.

The annualized pay ranges vary based on work location. The salary range for this position is $60,000.00 to $75,000.00, based on experience, skills, and qualifications. Additional Compensation: This position is eligible for monthly bonus.

Benefits: In addition to base pay, this position is eligible for benefits such as health insurance, dental, vision, 401k, life and AD&D, paid time off, holidays.

Apply today to learn more about this confidential leadership opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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