HR Manager – Night Shift

Arthur J. Gallagher · San Antonio

Apply on the company website

Join a transformational growth initiative and play a key role in launching and scaling Night Shift operations at one of North America’s largest commercial truck manufacturing facilities.

The HR Manager – Night Shift serves as a key HR partner to the Plant HR Manager and manufacturing leadership team, providing HR leadership across employee relations, workforce planning, organizational effectiveness, employee engagement, and continuous improvement.

This highly visible role will play a critical part in the successful launch and stabilization of our Night Shift expansion, helping build and support the workforce needed to sustain continued growth at our 3-million-square-foot manufacturing plant in South San Antonio, where we proudly produce Class 6, 7, and 8 commercial trucks.

We are seeking an experienced manufacturing HR professional with demonstrated leadership scope and a track record of owning, analyzing, and improving workforce and HR metrics. The ideal candidate understands the pace and complexity of a manufacturing environment, partners effectively with plant leadership, and can translate workforce data into actionable strategies and measurable results.

Night Shift Schedule: Monday–Thursday, 6:00 PM–4:30 AM

This role will initially begin on 1st Shift (Monday–Thursday, 5:30 AM–4:00 PM) to complete training, onboarding, and establish key plant partnerships before transitioning to the assigned Night Shift schedule upon launch in 2027. During the Night Shift launch, this role will dotted-line report to the Launch HR Program Manager to support workforce readiness, process execution, and operational stabilization.

A 10% shift differential is provided once transitioned to the assigned Night Shift schedule. Schedules and start times may vary based on business needs. This position supports a manufacturing environment and requires flexibility to meet operational needs.

• Serve as an HR business partner to the Plant HR Manager and manufacturing leadership team, providing guidance and leadership across employee relations, workforce planning, talent management, HR programs, and organizational effectiveness.
• Partner with the HR Program Manager and launch team to execute the successful implementation of Night Shift operations, including workforce readiness, staffing execution, onboarding, training alignment, employee communications, and change management.
• Support 1st Shift operations initially to complete training, establish key partnerships, and gain familiarity with plant processes before transitioning to dedicated Night Shift HR support.
• Transition to dedicated HR leadership for the Night Shift production workforce by building relationships with leaders and employees, addressing workforce needs, and ensuring consistent application of HR policies and practices.
• Serve as a trusted advisor to Business Team Leaders, Managers, and Supervisors on employee relations, attendance, performance management, policy interpretation, and leadership practices.
• Lead and independently manage complex employee relations matters, including investigations, workplace concerns, corrective actions, performance issues, and terminations.
• Own and analyze workforce and HR KPIs, including turnover, attrition, absenteeism, staffing levels, retention, engagement, employee relations trends, and other operational metrics.
• Identify workforce trends and root causes and develop data-driven action plans to improve retention, attendance, engagement, staffing, and overall operational performance.
• Partner with Talent Acquisition and manufacturing leadership on workforce planning, staffing strategies, candidate selection, onboarding readiness, and production ramp-up activities.
• Lead assigned HR projects and continuous improvement initiatives focused on workforce stability, employee experience, operational effectiveness, and process improvement.
• Support the development and implementation of HR processes, routines, and leadership expectations required for successful Night Shift launch and ongoing plant operations.
• Prepare and deliver HR reports, dashboards, presentations, and workforce analytics to support leadership decision-making.
• Partner with plant leadership to establish and execute strategies that address workforce challenges and achieve measurable HR and operational outcomes.
• Maintain compliance with company policies, employment laws, EEO requirements, and HR procedures while ensuring accurate documentation and recordkeeping.
• Support compensation planning, performance management, workforce planning goals, and implementation of employee programs and initiatives.
• Provide leadership, coaching, and development support to HR team members, including mentoring less experienced HR professionals and promoting consistent HR practices.
• Build strong partnerships across HR, Operations, Manufacturing Engineering, Training, Talent Acquisition, and other functional teams.
• Identify opportunities to improve HR processes, systems, and employee experiences and lead or support implementation of solutions.
• Represent the company professionally while supporting employee engagement initiatives, recognition programs, hiring events, and workforce development activities.
• Support production recovery days (Fridays) as needed.
• Other duties as assigned.

• Bachelor's degree and at least 5 years of human resources or labor experience

OR

• Master's degree and at least 4 years of human resources or labor experience

OR

• At least 8 years of human resources or labor experience

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• 5+ years of progressive Human Resources experience, including demonstrated experience supporting a manufacturing or industrial production environment.
• Demonstrated leadership scope, such as leading HR initiatives, programs, projects, or less experienced HR team members and influencing manufacturing leaders on workforce strategies.
• Proven experience owning and leveraging workforce and HR KPIs to identify trends, determine root causes, develop action plans, and measure results.
• Experience with metrics such as attrition/turnover, absenteeism, staffing levels, retention, employee engagement, employee relations trends, and other operational workforce KPIs.
• Advanced reporting and workforce analytics capability, including proficiency in Microsoft Excel and Power BI to build dashboards, automate recurring reports, analyze trends, track key metrics, and translate data into clear insights and actionable recommendations for plant leadership.
• Strong understanding of manufacturing operations, production environments, and the HR needs of hourly and salaried populations.
• Experience supporting new shift launches, production ramp-ups, workforce expansions, or high-volume hiring initiatives strongly preferred.
• Demonstrated experience partnering directly with plant, operations, or manufacturing leadership to drive HR strategies and business results.
• Strong employee relations experience, including independently handling complex investigations, performance issues, corrective actions, and workplace concerns.
• Ability to analyze workforce data and translate insights into actionable recommendations and measurable business outcomes.
• Demonstrated ability to lead initiatives from planning through execution while managing competing priorities in a fast-paced environment.
• Strong communication, influencing, coaching, and relationship-building skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams, and experience working with HR systems such as HRIS, applicant tracking, and timekeeping systems.
• Strong problem-solving, analytical, and decision-making skills with a data-driven approach.

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.

The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

• Serve as an HR business partner to the Plant HR Manager and manufacturing leadership team, providing guidance and leadership across employee relations, workforce planning, talent management, HR programs, and organizational effectiveness.
• Partner with the HR Program Manager and launch team to execute the successful implementation of Night Shift operations, including workforce readiness, staffing execution, onboarding, training alignment, employee communications, and change management.
• Support 1st Shift operations initially to complete training, establish key partnerships, and gain familiarity with plant processes before transitioning to dedicated Night Shift HR support.
• Transition to dedicated HR leadership for the Night Shift production workforce by building relationships with leaders and employees, addressing workforce needs, and ensuring consistent application of HR policies and practices.
• Serve as a trusted advisor to Business Team Leaders, Managers, and Supervisors on employee relations, attendance, performance management, policy interpretation, and leadership practices.
• Lead and independently manage complex employee relations matters, including investigations, workplace concerns, corrective actions, performance issues, and terminations.
• Own and analyze workforce and HR KPIs, including turnover, attrition, absenteeism, staffing levels, retention, engagement, employee relations trends, and other operational metrics.
• Identify workforce trends and root causes and develop data-driven action plans to improve retention, attendance, engagement, staffing, and overall operational performance.
• Partner with Talent Acquisition and manufacturing leadership on workforce planning, staffing strategies, candidate selection, onboarding readiness, and production ramp-up activities.
• Lead assigned HR projects and continuous improvement initiatives focused on workforce stability, employee experience, operational effectiveness, and process improvement.
• Support the development and implementation of HR processes, routines, and leadership expectations required for successful Night Shift launch and ongoing plant operations.
• Prepare and deliver HR reports, dashboards, presentations, and workforce analytics to support leadership decision-making.
• Partner with plant leadership to establish and execute strategies that address workforce challenges and achieve measurable HR and operational outcomes.
• Maintain compliance with company policies, employment laws, EEO requirements, and HR procedures while ensuring accurate documentation and recordkeeping.
• Support compensation planning, performance management, workforce planning goals, and implementation of employee programs and initiatives.
• Provide leadership, coaching, and development support to HR team members, including mentoring less experienced HR professionals and promoting consistent HR practices.
• Build strong partnerships across HR, Operations, Manufacturing Engineering, Training, Talent Acquisition, and other functional teams.
• Identify opportunities to improve HR processes, systems, and employee experiences and lead or support implementation of solutions.
• Represent the company professionally while supporting employee engagement initiatives, recognition programs, hiring events, and workforce development activities.
• Support production recovery days (Fridays) as needed.
• Other duties as assigned.

• Bachelor's degree and at least 5 years of human resources or labor experience

OR

• Master's degree and at least 4 years of human resources or labor experience

OR

• At least 8 years of human resources or labor experience

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