Service Engineer

Quest Diagnostics · San Antonio · $75,000 (stated in the posting)

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Service Engineer I - San Antonio, TX, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends (fluctuate based on business needs) 

25% travel to cover Austin lab as needed

Pay range: $75K+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The Service Engineer I is an experienced, professional role that performs maintenance on complex lab instrumentation (e.g., liquid chromatography, mass spectrometers, automated robotic systems, laboratory analyzers). 

Designed for the seasoned service engineer exhibiting advanced troubleshooting focus to quickly and efficiently solve problems using all resources available; including personal knowledge and expertise, on the job training, vendor advanced training, and technical manuals.
 

At this level most repairs should be handled efficiently and seldomly escalated to the supplier unless contractually prohibited from being addressed by Quest.

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