Field Service Engineer

GE HealthCare · Taipei

Job Description Summary

Responsible and resources and logistics to perform installation, service. and maintenance at customer sites. Includes preventive and corrective maintenance, facility management, and field engineering. Ensures work quality, follows standard procedures, and adapts task sequence as needed.

GE HealthCare is a leading global medical technology and digital solutions, innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Job Responsibilities**

Perform installation, maintenance, troubleshooting, and repair of complex GE Precision Healthcare medical imaging equipment (e.g., MRI, CT, X-ray, Ultrasound) at customer sites.
Conduct preventative maintenance and calibration according to established schedules and procedures.
Diagnose and resolve technical issues, including hardware, software, and networking problems, utilizing schematics, service manuals, and diagnostic tools.
Provide technical training and support to customers on equipment operation and basic maintenance.
Document all service activities accurately and completely in the designated service management system.
Maintain a high level of customer satisfaction through effective communication, problem-solving, and professional conduct.
Adhere to all GE Precision Healthcare and customer safety regulations, quality standards, and compliance procedures.
Manage parts inventory efficiently and ensure proper usage and return of defective components.
Collaborate with internal teams (e.g., technical support, sales, engineering) to resolve complex issues and improve service delivery.
Participate in on-call rotations and be available for emergency service requests as needed.

Job Qualifications**

Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering, or a related technical field, or equivalent experience.
Minimum of 2 years of experience in field service, troubleshooting, and repair of complex medical equipment.
Strong technical aptitude with a proven ability to understand and work with intricate electronic and mechanical systems.
Excellent problem-solving and analytical skills.
Proficient in using diagnostic tools and test equipment.
Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
Ability to work independently and manage time effectively in a field-based environment.
Valid driver's license and a good driving record.
Ability to lift and move heavy equipment, as well as work in various physical environments.
Willingness to travel extensively within a defined service territory, including overnight stays as required.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No

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