Senior Sales Manager
Hilton Grand Vacations · New York City
Are you an ambitious marketing professional looking to take your career to the next level?
Hilton Grand Vacations is seeking a Senior Sales Manager to join our world-class team in New York City. This is your chance to lead a dynamic sales team and innovate in the vacation ownership industry!
Responsibilities
- Build and implement effective POS package sales strategies and lead the New York City-based sales team towards achieving corporate sales objectives.
- Develop processes to build an efficient and effective sales organization.
- Provide leadership through clear communication of vision, active mentoring, and development, while ensuring performance management is completed.
- Uphold a high-quality customer care culture in collaboration with hotel partnerships.
- Collaborate with Recruitment to complete training classes for new hires and ongoing training for existing team members.
- Manage area budget control, compensation programs, and incentive planning.
- Ensure effective hiring, orientation, training, development, and retention of sales reps.
- Supervise the team through field visits, observations, and monthly performance reviews.
- Uphold all organizational guidelines and standards.
- Respond to team member inquiries regarding payroll, spiffs, and lead cleanup.
- Prepare monthly, quarterly, and annual sales forecasts.
- Manage hotel partnerships and guest services issues.
- Collaborate with HRBP and Sr. Director of Marketing on employee relations.
- Foster a motivated team environment in the field.
- Negotiate space and customer contact agreements with hotels/retail partners.
- Collaborate with creative services to ensure professional and brand-standard designs for staffed locations.
- Identify and establish marketing proformas for POS growth plans and open new locations.
- Collaborate with Sr. Director of Marketing on arrival/departure contact strategies.
- Leverage direct marketing management technology, web, data assets, communication channels, IT support, and data integration opportunities.
Why Team Members like working for us:
- Competitive base pay plus commission.
- Recognition Programs and Rewards.
- Discounted Hilton hotel rates worldwide!
- 401(k) program with employer contribution.
- Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation.
- Equity participation opportunity.
- Tuition reimbursement programs.
- Numerous learning and advancement opportunities.
- Business Casual attire.
- Consistent day-to-day responsibilities.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- 2+ years of experience in a leadership role.
- 2+ years of Timeshare Marketing leadership role.
- Proven track record in recruiting and retaining a sales team, leading diverse teams, achieving goals, and developing team members.
- Experience in strategy development, project management, problem-solving, and change leadership skills.
- Strong oral and written communication skills, including outstanding negotiation skills.
- Ability to build positive working relationships internally and externally, and effectively communicate with all levels of management.
- Proficiency in Microsoft Office Suite.
- High school diploma or equivalent experience.
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