Visual Communication Officer

Service Corporation International · ID

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TITLE: Visual Communication Officer

CHILD SAFEGUARDING:  Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

LOCATION: Jakarta

ROLE PURPOSE: 

To inspire breakthroughs in the way the world treats children, and in line with our theory of change, Save the Children aims to be a credible and powerful voice for children; because of this and in support of the strategic communication of overall organization goals, we believe if marketing communication is critical to build strong Save the Children Indonesia brand. We are seeking a creative, detail-oriented, and disciplined Visual Communication Officer to support Save the Children’s brand and marketing communication efforts.

This role is responsible for producing high-quality visual materials across print and digital platforms to ensure effective, consistent, and impactful communication of the organization’s mission, values, and programs. The Visual Communication Officer will develop a wide range of visual assets, including banners, presentation materials, infographics, project briefs, reports, posters, merchandise mock-ups, and basic video or motion-graphics edits.

The role requires strong proficiency in Adobe Creative Suite, Canva, and Figma. This position works closely with the Communications and Fundraising teams to translate complex information into clear, engaging visuals. The officer is expected to manage multiple design requests simultaneously, meet deadlines, and maintain strict adherence to brand guidelines.

The role also contributes to strengthening brand governance and ensuring that all visual outputs are accurate, accessible, and aligned with Save the Children’s global identity.

KEY AREAS OF ACCOUNTABILITY:

1. Design and produce high-quality visual content to support branding, marketing communications, fundraising, and community engagement initiatives. 

2. Develop a wide range of materials, including: 

   a. Digital and printed banners

   b. Infographics and data visualizations

   c. Pitch decks, presentations, and project briefs

   d. Reports and publications 

   e. Merchandise mock-ups and event visuals 

   f. Basic video and motion-graphic edits (using Canva and Adobe Premiere Pro) 

3. Ensure brand consistency by applying Save the Children’s visual identity and guidelines across all outputs and tailoring visuals to the needs of diverse audiences, including children, youth, donors, partners, and the general public. 
4. Produce clear, accurate, and sensitive visuals during emergency response and recovery efforts, following ethical communication standards. 
5. Stay updated on design trends, tools, and best practices, and apply relevant improvements to enhance the effectiveness and quality of visual materials. 
6. Collaborate with internal teams to translate ideas, program information, and communication objectives into compelling visual stories. 
7. Manage multiple design requests, prioritize tasks effectively, and deliver high-quality outputs within agreed timelines. 
8. Ethical and Legal Compliance. Ensure compliance with relevant laws, regulations, and ethical standards governing fundraising activities. Uphold principles of transparency, accountability, and donor privacy in all fundraising efforts.

BEHAVIOURS (Values in Practice) 

Engaging 

• Networking: Builds and uses sustainable relationships and networks to support the work of Save the Children within their team, colleagues, Members and external partners and supporters (Accomplished). 
• Communicating with impact: Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust. (Accomplished).

Thinking

• Problem solving and decision making: Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation. (Accomplished).
• Applying technical and professional expertise: Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organisation. (Accomplished).

QUALIFICATIONS

• Bachelor’s degree in Visual Communication Design, Graphic Design, Communication, or a related field.
• Proven experience (2–4 years) in graphic design or visual communication, preferably in a communications, marketing, or nonprofit environment.
• Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Canva, and Figma.
• Ability to produce clear, engaging, and audience-appropriate visual materials across print and digital platforms.
• Basic skills in video editing and motion graphics using Canva or Adobe Premiere Pro.
• Strong understanding of branding, layout, typography, and visual hierarchy.
• Ability to translate complex information into simple, effective visuals.
• Excellent attention to detail, accuracy, and adherence to brand guidelines.
• Strong time-management skills, with the ability to handle multiple tasks and meet deadlines.
• Good communication and collaboration skills, with the ability to work closely with cross-functional teams.
• Commitment to safeguarding principles and ethical communication, especially when designing for or about children.

Preferred Qualifications 

• Experience working in NGOs, development programs, humanitarian sectors, or similar environments. 
• Knowledge of accessibility standards and inclusive design practices. 
• Skills in photography or basic photo documentation (nice to have). 
• Familiarity with social media content formats and digital marketing principles. 
• Ability to contribute creative ideas and proactively improve visual communication processes.

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