Senior IT Specialty Analyst/Clinical
Sentara · Norfolk · $110,947–$163,197 (stated in the posting)
City/State
Norfolk, VAWork Shift
Multiple shifts availableOverview:
Overview
The Senior IT Specialty Analyst is responsible for the day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas. This role applies advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes.
Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases. The Senior Analyst works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. This role may also provide guidance and support to less-experienced team members.
Candidates may be considered for current and future Epic opportunities based on their experience, certifications, and alignment with the applicable functional area.
Education
- Bachelor’s degree preferred.
- 5+ years of relevant experience with a degree.
- 7+ years of relevant experience without a degree.
Certification/Licensure
- Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.
- Epic data analytics tools are Required :
- Cogito
- Cogito Tools Administration
- Caboodle Data Model
- Clarity Data Mode
- Access Data Mode
- Revenue Data Model
- Clinical Data Model
Experience
- Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
- 7+ years of experience with Epic reporting tools.
- Programming experience with SQL, SSIS, R, Python, or similar tools.
- Strong sense of responsibility, self-motivation, and self-management.
- Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.
- Enjoys collaborating with others to find solutions to their questions.
- Familiarity with clinical terminology or workflows.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $110,947.20 - $163,196.80 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.