Commercial Applications Manager EMEAI

Oxford Nanopore Technologies · Oxford

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Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. 

The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments.

With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries. 

We are looking for a highly motivated individual to join our Commercial Applications team as a Commercial Applications Manager EMEAI. This role will be based in Oxford; UK and the successful candidate will lead and manage the Commercial Applications EMEAI team.

The Details...

The Commercial Applications Manager EMEAI will lead a team of bioinformaticians and wet lab scientists focusing on delivering high-value datasets and experimental results to strategic customer accounts, to drive new customer acquisition and growth. This role works closely with sales to identify projects and priorities for technical evaluations and demonstrations directly with customers, focusing on strategic markets in the EMEAI region including human genomics, oncology, and biopharma. The team will execute demonstrations of products, end-to-end workflows, and analysis solutions using real biological samples and case studies to drive sales, adoption, utilization and recurrence of Oxford Nanopore technology in target markets. A leader in this role will require deep bioinformatics and wet lab expertise, excellent communication skills, and a customer-focused approach, as well as experience managing technical teams and working cross-functionally with commercial stakeholders in a fast-paced environment.

Key responsibilities:

• Lead pilot projects focused on demonstrating Oxford Nanopore's utility in priority markets and strategic application areas, working with internal and external stakeholders and customers 
• Provide technical guidance, VOC and feedback to product development teams on performance and strategy
• Coordinate and deliver all sequencing and analysis including sample transfer, sample processing, data QC, data management, raw results, visualization and interpretation 
• Maintain excellent organization and documentation of all data, analysis, and customer reports using best practices for reproducible research 
• Manage cross-functional communication, projects, and deliverables with internal and external teams

Other responsibilities include:

• Work closely with commercial teams and key accounts on pilot projects, to deliver key scientific data and results that lead to significant sales
• Strong scripting skills with one or more high-level language - ideally Python/R - including extensive experience with related bioinformatic tools, packages, workflow frameworks etc.
• Lead and manage customer projects, results, presentations, meetings, and stakeholder management
• Lead day-to-day interactions with highly specialized teams of bioinformaticians and wet lab scientists
• Track and communicate project status, results delivery, and milestones achieved to leadership and commercial teams
• Work as part of a multi-disciplinary team on the whole project cycle from conceptualization, proposal, sample collection through analysis and customer presentations
• Test and evaluate analysis workflows for DNA and RNA sequencing over the full range of existing and new applications
• Oversee Commercial Applications projects in EMEAI including sample preparation, QC, sequencing and analysis of the data generated
• Work closely with the global Applications team and other groups in AMR and APAC to keep up-to-date with the latest developments and to implement these in EMEAI
• Communicate results internally and externally through high profile customer meetings, and represent the company through presentations and customer relationships 
• Any other duties as might be required within the remit and responsibilities of the post

What We're Looking For...

• We'll expect you to have undertaken successful experimental research from the initial concept to execution. This should involve DNA and/or RNA manipulation and NGS or long-read sequencing. You'll have extensive knowledge and experience of molecular biology, DNA and RNA sequencing, bioinformatics, and genomics. You'll have experience managing people, projects, and customer interactions. You'll have experience with high-throughput genomic analysis, including on HPC and cloud compute.
• In addition, you have excellent problem-solving skills and can manage and motivate others as well as being capable of multitasking on multiple projects simultaneously. A PhD in molecular biology, genetics, genomics, or microbiology is required, ideally with postdoc and biotechnology industry experience.
• This role will suit a creative, ambitious individual with a can-do attitude who can calmly take charge in fast-paced situations.
• Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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