Operations Coordinator
Accor · Paris
Company Description
Paris Society is a leading hospitality group specializing in the creation, development and operation of exceptional restaurants, lifestyle destinations and hospitality concepts.
In the Middle East, Paris Society operates a growing portfolio of iconic restaurants and hospitality venues across the region, combining international brands with strong local expertise and a deep understanding of the luxury hospitality market.
With a diverse portfolio of concepts and an increasingly international footprint, Paris Society Middle East brings together teams from multiple nationalities and functions, working collectively to create memorable guest experiences and develop some of the region’s most recognized hospitality destinations.
Job Description
As part of the continued growth of Paris Society Middle East, we are looking for an Operations Coordinator to support the COO and the Operations team in the day-to-day coordination and follow-up of the business.
This is a highly transversal and hands-on position, requiring excellent organization, attention to detail and strong communication skills. The role will be responsible for ensuring that information, actions and priorities are properly coordinated and followed up across the business.
Based at the Group’s headquarters in Dubai, the position will work closely with Operations, Finance, HR, Marketing, Development, Culinary, Sales & Events and other support functions.
The role may also require travel to the Group’s different restaurants and hospitality venues across the Middle East.
Main Responsibilities
Operations & Coordination
- Support the COO and Operations team with the day-to-day coordination of operational matters.
- Maintain an overview of ongoing operational projects, priorities and deadlines.
- Follow up with departments and venues on pending actions and ensure deadlines are met.
- Coordinate information between the COO, Operations team and relevant departments.
- Prepare and maintain trackers, action plans and follow-up documents.
- Collect and consolidate operational updates from different venues and departments.
- Flag delays, outstanding actions or issues requiring management attention.
- Assist with the coordination and follow-up of new restaurant openings and operational projects.
- Support communication and coordination between Head Office and the different venues.
Administrative Support
- Attend meetings and prepare minutes, action points and follow-ups.
- Maintain organized records, documents, reports and presentations for the COO and Operations team.
- Assist with the preparation of weekly and monthly operational reports.
- Prepare presentations, Excel files, summaries and other documents as required.
- Support the organization of internal meetings, workshops, events and management gatherings.
- Assist with the COO’s calendar, meetings and scheduling when required.
- Coordinate meeting agendas, supporting documents and follow-up actions.
- Provide general administrative support to the COO and Operations team.
Reporting & Follow-Up
- Gather and consolidate KPIs, reports and business updates from different departments and venues.
- Maintain regular operational dashboards and trackers.
- Follow up on key actions and provide regular status updates.
- Assist in preparing management reports and presentations.
- Ensure that information shared with the COO and senior management is accurate, complete and up to date.
Ad-Hoc Support
- Provide support to the COO and Operations team on ad-hoc operational and administrative matters.
- Assist with research, data collection and preparation of information when required.
- Support cross-functional projects and initiatives according to business needs.
- Liaise with internal and external stakeholders to ensure smooth coordination and follow-up.
This list of responsibilities is not exhaustive and may evolve according to the needs of the business.
Qualifications
- Bachelor’s degree in Business, Hospitality, Management or a related field.
- Previous experience in luxury hospitality, F&B, restaurants or a fast-paced corporate environment is an advantage.
- Excellent organizational and time-management skills.
- Strong attention to detail and ability to follow up on multiple tasks simultaneously.
- Proactive, hands-on and solution-oriented.
- Strong written and verbal communication skills in English.
- Comfortable coordinating with multiple departments and stakeholders.
- Strong Excel, PowerPoint and Microsoft Office skills.
- Ability to prepare clear reports, trackers and presentations.
- Comfortable working with senior management and handling confidential information.
- Ability to work independently while also being a strong team player.
- Flexible and comfortable working in a fast-paced and changing environment.