Operational Resilience Specialist
Janus Henderson · London
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- Operational Resilience Specialist
- City: London
- Division: Operations
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
- Help maintain and improve the firm’s operational resilience program (including processes and procedures) so important and critical business services can withstand and recover from disruption.
- Work with business service owners to identify important and critical business services and keep related inventories and documentation current.
- Help define how long important and critical services can be disrupted before causing unacceptable harm and review their recovery objectives.
- Document the employees, processes, technology, data, facilities, and external providers needed to deliver important and critical business services.
- Assess services for weaknesses, including single points of failure, dependency risks, and other vulnerabilities.
- Track actions to address identified weaknesses and report on progress, resilience gaps, and emerging risks.
- Plan and coordinate exercises that test how important and critical business services would respond to severe but realistic disruptions.
- Record lessons from exercises, assessments, and monitor follow-up actions through completion.
- Prepare resilience metrics and reports for management, regulators, auditors, and governance committees.
- Work across business, technology, risk, compliance, and third-party risk management teams as the organization’s operational resilience subject-matter expert.
- The role is designated as on-call, meaning availability outside of traditional business hours may be necessary to fulfill job responsibilities for incident response and crisis management.
- Carry out other duties as assigned.
What to expect when you join our firm
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time to step away from your desk and into the community
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- All employee events including networking opportunities and social activities
- Lunch allowance for use within our subsidized onsite canteen
Must have skills
- Working knowledge of operational resilience regulatory frameworks and guidance issued by global regulators and industry bodies, and experience supporting compliance with resilience-related requirements across multiple jurisdictions.
- Strong understanding of operational resilience, business continuity, and risk management principles, including relevant regulatory requirements and industry best practices.
- Knowledge and experience to assess emerging business risks, regulatory developments, and industry trends, and recommend appropriate resilience and risk mitigation approaches.
- Proven ability to build effective relationships and communicate with stakeholders at all levels of the organization.
- Strong written and verbal communication skills, with the ability to clearly explain resilience, continuity, and risk concepts to both technical and non-technical audiences.
- Excellent interpersonal and collaboration skills, with the ability to work effectively across business, technology, risk, compliance, and third-party teams.
- Strong organizational, planning, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
- Self-motivated and dependable, with a proactive approach and the ability to work independently with limited supervision.
- Strong analytical skills, including the ability to gather, interpret, and present data to support decision-making and reporting.
- Ability to work effectively under pressure and deliver high-quality work within established deadlines.
Nice to have skills
- Bachelor's degree in Business, Risk Management, Finance, Information Technology, or a related discipline.
- Understanding of the financial services regulatory environment and operational resilience requirements issued by relevant regulatory authorities across global jurisdictions.
- Professional certification in Business Continuity, Operational Resilience, Risk Management, or a related discipline (e.g., CBCI, MBCI, ISO 22301 Lead Implementer, CRISC, or equivalent) is desirable but not required.
- Familiarity with industry standards, frameworks, and best practices, such as ISO 22301, ISO 27001, NIST, COBIT, or other resilience and risk management frameworks.
- Experience supporting operational resilience, business continuity, operational risk, technology risk, or third-party risk management programs would be beneficial.
- Experience preparing management information, governance reporting, or regulatory documentation is an advantage.
- Proficiency with data analysis and visualization tools such as Power BI, or similar reporting platforms would be beneficial.
- Experience working within a regulated financial services environment would be helpful.
Supervisory responsibilities
No
Potential for growth
- Mentoring
- Leadership development programs
- Regular training
- Career development services
- Continuing education courses
You will be e