Account Technology Strategist - Healthcare

Microsoft · Australian Capital Territory

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About the team

Microsoft’s Enterprise Healthcare Account Team focuses on empowering the Australian healthcare industry on their digital and AI Transformation journey.  This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.   

About the role 

This opportunity will allow you to lead technology strategy that influences the direction of the healthcare industry. You will be working with key federal government healthcare entities that drive national healthcare policy and regulation, as well as working directly with health providers.  

As an Account Technology Strategist, you will take the lead in translating the customer’s business priorities into a viable technology strategy and roadmap encompassing Microsoft’s portfolio of solutions. From the strategy, you will orchestrate teams to compete and win with our solutions. 

In collaboration with an Account Executive, you will orchestrate the Microsoft and partner team to develop technology leadership and excellence to your customers.  You will bring industry-relevant solutions to help the customers to securely adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on secure AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor. 

If you have deep passion for how technology and AI can benefit the healthcare ecosystem, and like to compete for opportunities and win, then this is a role suited for you. 

• Customer AI and Security Strategy Leadership: Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy to lead and drive security and AI conversations.   
• Customer Technology Leadership: Develop and nurture trusted relationships with C-level technology executives across the business. 
• Drive Operational and Commercial Excellence: Lead technical decision maker conversations and governance with the customer and the extended team to ensure the customer is using and getting value from Microsoft’s portfolio of solutions.   
• Customer Engagement: Engage deeply with the customers using consultative selling skills and challenge customers’ assumptions with constructive dialogue about their business and technology. 
• Industry Knowledge: Articulate and understand specific healthcare and government related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

• 8+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/ sales experience with a Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field

• OR 10+ years equivalent professional experience 

• Experience in relevant roles in government or healthcare 

• Experience in digital transformation, or using technology to drive customer business outcomes 

• Experience working with customers to drive digital and AI transformation in a technical consulting or technical sales role. It would be valuable if this is with customers such as government and healthcare providers, but not essential.  

• An understanding of how to build a technical strategy and roadmap, gaining executive buy-in, and how to orchestrate a team to execute against that plan. 

• Knowledge of a range of technical solutions such as artificial intelligence, cyber security, cloud platforms, business applications and productivity tools.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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