Senior IT Analyst Applications (SAP Sales and Distribution - Functional Consultant)

Caterpillar · Bengaluru

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people.  Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

Job Summary

Caterpillar is seeking a Senior IT Analyst Applications (SAP Sales and Distribution - Functional Consultant) to join OTC-Machine Orders SAP&CMOPS - Bangalore -Global Finance Services Division.

The preference for this role is to be based out of Bangalore PSN, Whitefield office

 What You Will Do:

Caterpillar is seeking an experienced SAP Sales and Distribution (SD) Lead Functional Analyst to join our Order to Cash (OTC) team. This individual will provide work closely with SAP SD/OTC Architects, Solution Leads, and Strategic Integration partners to help lead successful implementations of technical solutions and major enterprise deployments to support our machine orders business. The ideal candidate will be able to showcase their concentrated and progressive experience specifically in SAP SD module and pricing procedures. 

• Independently deliver SAP Sales & Distribution (SD)/Order to Cash (OTC) solutions aligned with our enterprise template and business objectives.
• Offer advanced level technical guidance to SAP SD/OTC support teams and integration partners.
• Ability to work on multiple concurrent projects and mentor junior functional team members with their projects. 
• Analyze, document, and revise business processes and system logic as needed.
• Provide recommendations on order and pricing enhancements to meet business requirements.
• Create test plans to ensure quality and efficiency.
• Oversee User Acceptance Testing and script sign-off for key releases.
• Design and configure pricing procedures, including condition tables and types.
• Demonstrate expertise in OTC processes and related business functions.
• Advanced problem-solving and excelling in dynamic, fast-paced environments.
• This position requires candidate to work a 5-day -a -week schedule in the office
• Ability to travel globally 15%.

What You Have:

• Problem Solving: Expert knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations for SAP Sales & Distribution module.
• Technology Advising: Extensive knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for SAP Sales & Distribution module.
• Application Design, Architecture: Expert knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
• Requirements Analysis: Expert knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
• System and Technology Integration: Expert knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• Systems Software Infrastructure: Extensive knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.
• Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Top Candidates Will Also Have:

• Four-year bachelor’s degree preferably in computer science, information systems, engineering, or related field. 
• 8+ years of SAP Sales & Distribution Module specific experience.  
• Progressive experience and mastery of the full life cycle of manufactured product orders (from order creation to invoicing).
• Experience with Sales Variant Configuration used for manufacturing products in relation to impact on sales order, pricing, invoicing, and accounting processes
• Strong knowledge of SAP SD concepts, including invoices, pricing procedures, sales order conversions, loan processes, system configuration (SPRO), EDI, and other integration methods.
• Knowledge of Caterpillar dealer network, facilities, product structure, and machine ordering landscape and logistics
• Ability to read and understand ABAP language.
• SAP Certified Associate - Sales

Skills desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:

• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:

• Analyzes system requirements and translates them into detailed design specifications.
• Designs complex application architectures that meet performance, scalability, and reliability requirements.
• Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.
• Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.
• Troubleshoots complex design issues and provides innovative solutions.
• Prepares technical design documents and blueprints for applications.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:

• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Extensive Experience:

• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Extensive Experience:

• Designs and develops applications or technology interfaces and bridges.
• Documents existing best practices for system or technology integration processes.
• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
• Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
• Discusses with line areas on data, technology and application integration issues.
• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Extensive Experience:

• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Working Knowledge:

• Discovers, analyzes, and resolves hardware, software or application problems.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Handles calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.
• Records and reports specific technical problems, solving processes and tools that have been used..

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

 Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

 Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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