Manager (Safety, Security & Resilience) - Ees Office

Government of Singapore · Ngee Ann Polytechnic

[What the role is]

This is a 2-year contract position with the Estate, Eco & Safety Office.

The Manager (Safety, Security and Resilience) plays a key role in protecting the Polytechnic's people, assets and operations. The incumbent will oversee campus security operations, emergency preparedness, crisis management, business continuity planning and technology-enabled security systems while supporting the development of an integrated and resilient campus environment.

[What you will be working on]

The Manager (Safety, Security and Resilience) will support the leadership and management of campus-wide safety, security and resilience programmes.

Safety, Security and Resilience

Manage and review campus security policies, procedures and operational frameworks.
Oversee outsourced security operations and ensure service providers meet contractual and performance requirements.
Manage security systems including CCTV, access control, intrusion detection, intercom and related technologies.
Conduct security risk assessments and implement mitigation measures to address emerging threats.
Lead investigations into security incidents, breaches and operational disruptions, and recommend corrective actions.
Develop and coordinate emergency preparedness exercises, evacuation drills and crisis response programmes.
Support the development, testing and continual improvement of Business Continuity Plans (BCP).
Work closely with internal stakeholders and external agencies on safety, security and emergency-related matters.
Support SGSecure initiatives and campus resilience programmes.

Integrated Operations and Smart Security

Support the development and operation of the Integrated Operations Centre (IOC).
Leverage technology, analytics and digital monitoring platforms to enhance situational awareness and operational effectiveness.
Monitor security trends, emerging technologies and industry best practices to improve campus security and resilience.
Analyse operational and incident data and recommend improvement initiatives.

Governance and Compliance

Ensure compliance with relevant legislation, regulatory requirements, institutional policies and audit requirements.
Support fire safety governance, security audits and operational reviews.
Prepare reports, management papers and presentations for senior management and relevant committees.

Stakeholder and Project Management

Manage security-related projects, technology upgrades and operational improvement initiatives.
Coordinate security arrangements for major events, VIP visits and special campus activities.
Collaborate with Facilities Management, Safety, IT and other departments to support integrated campus operations.

[What we are looking for]

Knowledge in Security Management, Facilities Management, Engineering, Business, Risk Management or related discipline.
At least 5 years of relevant experience in security management, emergency preparedness, resilience planning, facilities management or related fields.
Experience managing outsourced security contracts and vendor performance.
Familiarity with emergency response frameworks and relevant regulatory requirements.
Experience in higher education, healthcare institutions, government agencies or multi-building institutional environment would be advantageous.

Preferred Attributes

Strong analytical, communication and stakeholder management skills.
Ability to lead incident investigations and coordinate multi-agency responses.
Experience in crisis management, business continuity planning or operational resilience programmes is an advantage.
Familiarity with smart security technologies, command centres, integrated monitoring systems or IOC environments is preferred.
Ability to manage projects and lead change initiatives across multiple stakeholders.

More jobs at Government of Singapore · Other jobs in Clementi