Manager, Operations Learning & Development 2
Celestica · Richardson
Position Summary The L&D Manager for Operations & Technical Training leads hands-on workforce enablement, operator certification, and technical training across Celestica’s expanding Texas footprint. Supporting a rapid population ramp from 10,000 near-term to 15,000 employees by 2027, this role shifts traditional L&D into a floor-focused business driver. You will oversee technical onboarding, New Product Introduction (NPI) skill readiness, quality/safety compliance, and operator upskilling for complex AI hardware, TPU platforms, and networking systems.
Core Responsibilities
- Direct Labor Onboarding & Productivity: Build accelerated technical onboarding programs for direct labor and contingent technicians to minimize time-to-productivity on high-volume assembly lines.
- Skills Matrix & Operator Certification: Establish shop-floor skill matrices, IPC workmanship standards, ESD compliance, and continuous recertification processes for manufacturing personnel.
- NPI & Engineering Alignment: Partner with process engineering, NPI teams, and Site General Managers to turn technical product specs into standard training modules for new program launches.
- Multi-Site Standardization: Align technical training standards, safety protocols, and operational procedures across multiple Texas operations.
- Train-the-Trainer Capability: Develop structured floor-level train-the-trainer models, empowering lead technicians and shift supervisors to deliver consistent on-the-job training.
Knowledge/Skills/Competencies:
- In-depth knowledge of government regulations.
- In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.
- Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):
- Personal Attributes
- Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker
- Interpersonal Relations: Consensus Builder; Communicator
- Personal Characteristics: Learning Oriented; Decisive
- Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving
- Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer Relationship Management; Supplier Relationship Management
- Technical Competencies: Information Management; Quality Management; World Class Manufacturing
- Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility
Key Qualifications
- Manufacturing Experience: 5+ years leading technical training or operational L&D in large-scale electronics, advanced hardware assembly, or high-volume manufacturing.
- Technical Rigor: Hands-on experience developing IPC quality certifications, shop-floor skill matrices, and safety/compliance modules.
- High-Growth Scaling: Track record of scaling direct labor workforce training through greenfield site launches, site expansions, and rapid production ramps.
General Overview
- Functional Area: Human Resources (HRM)
- Career Stream: Talent Management (HRM_TM)
- Role: Manager 2
- Job Title: Manager, Learning & Development 2
- Job Code: MG2-HRM-LD
- Job Level: Level 10
- Direct/Indirect Indicator: Indirect
Summary
Detailed Description
Knowledge/Skills/Competencies
Physical Demands
Typical Experience
Typical Education
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Position Summary The L&D Manager for Operations & Technical Training leads hands-on workforce enablement, operator certification, and technical training across Celestica’s expanding Texas footprint. Supporting a rapid population ramp from 10,000 near-term to 15,000 employees by 2027, this role shifts traditional L&D into a floor-focused business driver. You will oversee technical onboarding, New Product Introduction (NPI) skill readiness, quality/safety compliance, and operator upskilling for complex AI hardware, TPU platforms, and networking systems.
Core Responsibilities
- Direct Labor Onboarding & Productivity: Build accelerated technical onboarding programs for direct labor and contingent technicians to minimize time-to-productivity on high-volume assembly lines.
- Skills Matrix & Operator Certification: Establish shop-floor skill matrices, IPC workmanship standards, ESD compliance, and continuous recertification processes for manufacturing personnel.
- NPI & Engineering Alignment: Partner with process engineering, NPI teams, and Site General Managers to turn technical product specs into standard training modules for new program launches.
- Multi-Site Standardization: Align technical training standards, safety protocols, and operational procedures across multiple Texas operations.
- Train-the-Trainer Capability: Develop structured floor-level train-the-trainer models, empowering lead technicians and shift supervisors to deliver consistent on-the-job training.
Knowledge/Skills/Competencies:
- In-depth knowledge of government regulations.
- In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.
- Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):
- Personal Attributes
- Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker
- Interpersonal Relations: Consensus Builder; Communicator
- Personal Characteristics: Learning Oriented; Decisive
- Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving
- Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer Relationship Management; Supplier Relationship Management
- Technical Competencies: Information Management; Quality Management; World Class Manufacturing
- Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility
Key Qualifications
- Manufacturing Experience: 5+ years leading technical training or operational L&D in large-scale electronics, advanced hardware assembly, or high-volume manufacturing.
- Technical Rigor: Hands-on experience developing IPC quality certifications, shop-floor skill matrices, and safety/compliance modules.
- High-Growth Scaling: Track record of scaling direct labor workforce training through greenfield site launches, site expansions, and rapid production ramps.