Sr Applications Administrator

Thermo Fisher Scientific · Bengaluru

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Job Description

Summarized Purpose:

As a Sr Applications Administrator at Thermo Fisher Scientific, you'll maintain and optimize our critical infrastructure and applications. In this role, you will provide implementation, operational and maintenance analysis and support for enterprise applications. Applies expertise to solve problems that occur during normal application operations.  Able to operate independently to take appropriate actions needed to sustain systems performance.  Maintains a stable systems environment with minimal downtime and maximum performance. 

Education/Experience:

• Bachelor’s or master’s degree with 5+ years in enterprise systems administration 
• Preferred Fields of Study: Computer Science, Information Systems, Business Administration, Engineering, or related field

Major Job Responsibilities:

• Analyzes application problems and opportunities, develops recommendations and implements solutions.
• Troubleshoots and resolves application-specific support issues for applications.
• Supports with actions, recommendations, and experienced judgment during systems recovery efforts.
• Support Application onboarding and decommission activities and serve as an applications Manager.
• Installs and maintains enterprise software, application code deployments and configuration changes.
• Leads development of Package Software modification requirements and Interface Design Specifications. Configures necessary tables in Packaged Software to support the specific business areas.
• Mentor junior members in the team.
• Provides management input and recommendations on strategic decisions.
• Execute change requests and qualifications.
• Liaises with internal and external customers to determine long-term issue resolution.

Must Have skills:

• Expert understanding of server administration and architecture (Windows Server, Linux). 
• Ability to interact with relational databases (primarily Oracle, some SQL Server).
• Advanced support knowledge of the applications/technology being supported.
• Support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.)
• Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups.
• Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments, or with software vendors.
• Experience with CREQ, Jira, or similar system health and tracking tools.
• Self-motivated with the initiative to see issue resolution through to completion.
• Business focused approach with strong interpersonal skills.
• Positive attitude with a commitment to a high quality of work.
• Strong analytical, documentation, and communication abilities.
• Knowledge of Artificial Intelligence/Machine Learning to include prompt engineering.

Good to have skills:

• Proficiency with Reporting tools like Power BI.
• Working knowledge of regulatory frameworks (e.g., 21 CFR Part 11, GAMP 5).
• Life sciences or pharmaceutical industry experience.

Working Hours:

India: 01:00 PM - 10:00 PM IST

Philippines: 03:30 PM – 12:30 AM PHT

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