RN Navigator, Orthopedic Trauma/Oncology Service Line

UofL Health · Louisville

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Shift:

Job Description Summary:

Job Description:

The RN Navigator provides, supports, and coordinates a comprehensive rehab care continuum at UofL Health - Frazier Rehab. The Rehab Nurse Navigator is an integral part of the rehab team for patients prior to inpatient admissions and beyond outpatient rehab discharge. The Rehab Nurse Navigator provides patient care, education, documentation, and facilitates communication amongst patients, support systems, UofL Health team members, and physicians. The Rehab Nurse Navigator tracks performance improvement measures for specialty populations including patient experience initiatives and quality care metrics and demonstrates a commitment to improving the rehab services provided.

A focus of the Rehab Nurse Navigator is to promote patient and staff education by providing group education opportunities and competency training sessions. A Rehab Nurse Navigator will facilitate the development, coordination, and implementation of a patient’s plan of care. It is the responsibility of the Rehab Nurse Navigator to promote rehab staff development and competency completion in the delivery of care to patients with specific diagnoses requiring rehabilitation and serves as a key liaison with clinical educators. The Rehab Nurse Navigator ensures appropriate equipment, supplies, and proper training is available to support the clinical team and the specialty population. The Rehab Nurse Navigator facilitates plan of care management of for patients throughout the continuum of care and collaborates with other members of the care team as needed to optimize patient participation and outcomes

Essential Functions:

• Conducts patient/family/caregiver education as needed across the care continuum, evaluates learning needs and sets objectives based on established standards; coordinates training opportunities and establishes competencies for patients and support systems
• Coordinates and participates in the patient plan of care from acute care to inpatient rehab to outpatient rehab to community re-integration with an emphasis on education, medical management, and prevention of secondary complications; provides a direct communication link between patient, physician, therapy team, and nursing team
• Develops and tracks performance improvement measures in collaboration with director, physician, nursing, and rehab team
• Monitors patient progress on an ongoing basis for early identification of changes in physical, cognitive, or psychosocial presentation requiring immediate intervention; collaborates with appropriate team members to ensure implementation of care plan to promote patient success
• Provides evidence-based education and training to UofL Health team members, physicians, students, and stakeholders as needed to improve quality care outcomes, patient safety and satisfaction outcomes, and increase community awareness of effective rehabilitative practice

Other Functions:

• Assists in delivering high quality healthcare services in a professional, compassionate, and courteous manner while respecting the dignity and individuality of each person who comes in contact with the organization
• Attends continuing education pertinent to clinical areas to maintain knowledge and skills in providing care to the designated specialty population
• Collaborates with other departments and outside agencies to meet the identified needs of the patients and the organization
• Facilitates community engagement opportunities to promote awareness and identify resources available
• Strategizes operational improvements to reduce healthcare costs through prevention of secondary complications related to spinal cord injury
• Develops and updates Departmental Policies and Procedures Manuals in accordance with JCAHO, CARF, State, Federal and other regulatory agency criteria, as needed
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Associate’s Degree in in Nursing (ADN) (required)
• Bachelor of Science in Nursing (BSN) (preferred)

Experience:

• Two (2) years of experience in rehab nursing (required)
• More than two (2) years in rehab nursing and experience with the designated specialty population (preferred)

Licensure:
•    Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky
Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
• PALS certification (required for the Pediatric Specialty Program)
• Certified Registered Rehabilitation Nurse – CRRN (preferred)
• Program-specific certifications (i.e., CPN, CBIS) (preferred)

Job Competency:
Knowledge, Skills, and Abilities critical to this role:

• Understands and implements recent clinical practice guidelines for specific diagnoses requiring rehabilitative care
• Effectively and efficiently delivers patient care across the lifespan in accordance with regulations and guidelines established by the Kentucky Board of Nursing
• Demonstrates effective time management and adjusts schedule as needed to meet patient care demands and specialty program priorities
• Able to identify areas for improvement, appropriately communicates concerns, and independently seeks solutions
• Seeks constructive feedback and adjusts accordingly
• Effectively works alongside a team of providers from a variety of disciplines in both small and large group settings
• Demonstrates skills in diplomacy and relationship building to promote a positive team environment
• Maintains thorough, efficient, and compliant clinical documentation in an electronic medical records system
• Adapts easily to changing technology platforms and virtual learning features

Language Ability: 
•    Must be able to communicate effectively in both verbal and written formats and adjust communication style as appropriate to meet the needs of the audience

Reasoning Ability:

• Able to critically think through complex patient situations, process improvements, evidence-based practice and to develop creative solutions to operational issues
• Able to assist others in developing clinical reasoning skills.

Computer Skills:

• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Must have the ability to learn and use the electronic documentation system appropriately

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Maintains UofL Health-Frazier standard nursing competencies
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health

Work Environment/Job Activities:
How often does the job require exposure to or completion of the following?
Activities    HIGH
> 60%    MODERATE
31 – 60%    LIGHT
0 – 30%    NONE
0%
Local Travel    0
0
1
0
National Travel    0
0
0
1
Loud Noises    0
0
1
0
Working at heights above 4 ft.    0
0
0
1
Working in confined spaces    0
0
1
0
Risk of injuries from equipment on the job    0
0
1
0
Temperature extremes    0
0
0
1
Hazardous chemicals and fumes, including waste    0
0
1
0
Radiation    0
0
0
1
Burns    0
0
0
1
Cuts/Punctures    0
0
1
0
Bodily fluids/
Bloodborne/airborne pathogens    0
1
0
0
Combative/violent people    0
0
1
0
Please specify other(s) and amount of exposure (i.e., High, moderate, or light)

Physical Requirements:
How often does the job require completion or use of the following?

Activities    HIGH
> 60%    MODERATE
31 – 60%    LIGHT
0 – 30%    NONE
0%
Sitting, for example at computer workstation, for extended periods of time    0
1
0
0
Standing    0
1
0
0
Bending    0
1
0
0
Walking    0
1
0
0
Operating machinery    0
0
1
0
Dexterity    1
0
0
0
Vision    1
0
0
0
Hearing    1
0
0
0
Repetitive Motions        0
0
1
0
Lifting, pushing, and/or pulling objects up to 50lbs.     0
0
1
0
Lifting, pushing, and/or pulling objects over 50lbs.    0
0
1
0
Standing or walking with objects up to 10 lbs.    0
0
1
0
Standing or walking with objects over 10 lbs.    0
0
1
0
Equipment                
      Computer    1
0
0
0
      Telephone    1
0
0
0
      FAX    0
1
0
0
      Scanner    0
1
0
0
      Copier    0
1
0
0
Other physical activity or equipment usage if moderate or high (please explain):    

Acknowledgement: 
This job description is designed to list the essential functions, competencies, requirements, and activities of the job, all of which may change at any time with or without notice. I have read and received a copy of this job description.

__________________________________       __________________________     ____________
Employee Name                                                      Employee Signature                          Date

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