Business Analyst (IC)
EXL · Chennai
Basic Functions
- 5-8 years of experience in delivering analytic results in client-focused roles
- Strong executive-level clients facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience
- The role will involve meeting with senior client executives at Director, VP, CXO levels (for Data Management, BI, Advanced Analytics, Analytics-led Digital) with prospects/clients, understanding their pain-points, designing high-impact ‘demonstrable’ solutions, and most importantly, following up hot leads to a winning closure
- Build senior and strategic relationships through delivery excellence (where applicable)
- Tightly collaborate with EXL Health Products (Clinical, Pharmacy, Payments and Life Science) and Solutions teams to develop embedded analytics solutions
- Learn from the market and inform solution/service and product design
- Leverage hands-on understanding of multiple analytical skill sets and projects to drive support service delivery in successful execution in emerging areas e.g., cloud, NLP (select projects only)
- Consolidate learning from multiple projects to help develop new services and solution offerings in partnership with solution architects and product managers
- Research emerging technology trends, reflect on market direction and create a direction for operations/service delivery to stay a step ahead of future demand trends
- Working seamlessly with other teams including Operations, Sales, Account Teams, and Technology
Essential Functions
- Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions, and being on the front-line of client communications and selling strategies
- Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
- Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context
- Hands-on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance
- Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions
- Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations
- Ability to engage in consultative selling