Product Quality Engineer

KION Group · Grand Rapids · $84,750–$124,300 (stated in the posting)

The Product Quality Engineer ensures quality is built into global product-development projects from concept through launch and sustained production. Working across Product Management, R&D, Manufacturing, Validation, Program Management, Project Execution, and Quality teams, this role identifies risks early, defines quality expectations, ensures effective validation, and provides an independent view of product readiness.

Focused primarily on AMCS new developments, this role drives a proactive approach to quality centered on prevention, early risk detection, and lessons learned.

At Dematic and KION, our talent is key to creating the magic of supply chain solutions. As part of a global community of communities, you’ll help orchestrate intelligent logistics that power the future of commerce. Here, you can push your career forward in an environment built on collaboration, growth, and real-world impact. Push it Forward — apply today.

We offer:

What We Offer:

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $84,750 - $124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role

Serve as the Product Quality representative and Quality sub-project lead for assigned global product-development programs, coordinating quality activities, deliverables, achievements, and reporting across the required functions.
Define, align, and monitor Product Quality requirements and measurable acceptance criteria, ensuring reliability, maintainability, serviceability, and validation expectations are established before testing begins.
Lead or facilitate product-risk activities, including DFMEA/PFMEA and technical risk assessments, and ensure significant risks, Critical-to-Quality characteristics, and mitigation actions are detailed, owned, and tracked.
Perform independent pre-milestone and launch-readiness assessments. Verify that required evidence supports Tollgate, Alpha/Beta, special-release, and commercialization decisions. Do not assume accountability for Engineering, Product Management, or Program Management.
Coordinate launch and manufacturing-readiness expectations with R&D, Manufacturing Quality, Supplier Quality, and Validation, including appropriate Control Plans, PPAP/initial-sample activities, and product ramp-up controls.
Support structured root-cause analysis and drive targeted CAPA/8D actions for significant or systemic product and Beta issues, including verification of containment, corrective action, and efficiency.
Prevent recurrence by transferring lessons learned from development, manufacturing, suppliers, project execution, and field performance into new R&D programs and continuously improving Product Quality methods and achievement expectations.
Provide clear, data-based visibility of product readiness, unresolved risks, action ownership, and critical issue needs to collaborators and leadership across regions.

What We Are Looking For

Bachelor's degree or equivalent experience in Mechanical, Electrical, Industrial, Quality Engineering, or a related technical field.
Minimum five years of professional Quality experience in a product-, project-, or engineering-based business; experience with automated material handling or mechatronic products is preferred.
Practical experience with product-development quality and several of the following: APQP, DFMEA/PFMEA, PPAP, Control Plans, RCA, 8D, CAPA, validation, lessons learned, and launch-readiness reviews.
Ability to interpret engineering requirements, drawings, specifications, risk analyses, test plans, and validation evidence, and translate gaps into clear actions and needs for addressing blocking issues.
Strong analytical capability and evidence-supported decision making, with the ability to distinguish product nonconformances from improvement opportunities.
Strong interpersonal, facilitation, negotiation, presentation, and technical/business English abilities, including the capability to communicate effectively across functions and organizational levels.
Established skill in directing and aligning work in an international matrix organization while preserving transparent accountability across Product Management, Engineering, Program Management, and Quality.
Willingness to travel regionally up to 30%

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