F&B Supervisor (FT) - Holiday Inn West Perth
IHG · Australia
Lead Exceptional Experiences at Julio's Italian
Are you a hospitality professional who thrives on delivering outstanding guest experiences, leading by example, and building high-performing teams? Join Julio's Italian Restaurant at Holiday Inn West Perth as our next Food & Beverage Supervisor and play a key role in creating memorable moments for our guests every day.
This is an exciting opportunity for an experienced hospitality leader to further their career with one of the world's leading hotel companies while working in one of Perth's most unique dining destinations.
About Us
West Perth is home to one of IHG's fastest-growing hotel brands, Holiday Inn West Perth. Located within walking distance of Kings Park, Holiday Inn West Perth is IHG's first Perth property outside the CBD.
At the heart of the hotel sits Julio's Italian Restaurant, housed within the beautifully restored 1902 Walsh Family residence. Rich in character and history, Julio's has become a destination dining venue renowned for its welcoming atmosphere and authentic Italian-inspired cuisine.
Whether it's boutique coffee, à la carte breakfast, a casual lunch, after-work drinks, or a relaxed dinner with family and friends, Julio's delivers memorable dining experiences through warm hospitality, exceptional service, and a menu featuring Italian cicchetti, handcrafted pasta, and hearty mains.
At Holiday Inn, we believe travel should be a joy. Through genuine connections, warm welcomes, and attentive service, we create brighter stays and lasting memories for every guest. If you're passionate about hospitality and helping others feel welcome, we'd love to hear from you.
Your Day-to-Day
As a Food & Beverage Supervisor, you will work closely with our Venue Manager to oversee daily restaurant operations while leading and supporting the Food & Beverage team to deliver exceptional service standards.
You will be responsible for ensuring smooth day-to-day operations, maintaining a positive team culture, and creating memorable guest experiences from arrival through to departure.
Key responsibilities include:
Coordinating and supervising Food & Beverage team members throughout each shift
Leading team briefings and communicating daily priorities, promotions, and specials
Supporting and motivating team members to deliver exceptional guest service
Managing restaurant operations in the absence of the Venue Manager
Greeting guests and ensuring a warm, professional welcome
Providing food and beverage recommendations, including wine and beverage pairings
Preparing and serving hot beverages, cocktails, alcoholic and non-alcoholic drinks to a high standard
Ensuring food and beverages are served professionally and efficiently
Monitoring venue presentation, cleanliness, and service quality standards
Completing end-of-day procedures, including cash reconciliation and closing duties
Ensuring compliance with Responsible Service of Alcohol requirements and venue licensing legislation
Assisting with training, coaching, and development of team members
Building strong relationships with guests and colleagues through genuine hospitality
You will also be an ambassador for the Holiday Inn brand, creating an environment where both guests and team members feel welcomed, comfortable, and cared for.
What We're Looking For
We are looking for an energetic and hands-on hospitality professional who leads by example, enjoys developing others, and understands the importance of delivering exceptional guest experiences.
To be successful in this role, you will have:
Previous experience in a Food & Beverage, hospitality, restaurant, or customer service environment
Previous supervisory, team leader, or leadership experience
Strong knowledge of restaurant operations and service standards
Excellent communication and interpersonal skills
Outstanding guest service focus and the ability to build rapport with a diverse range of people
Strong organisational and problem-solving skills
The ability to remain calm and professional in a fast-paced environment
A positive and collaborative leadership style
A commitment to maintaining high standards in everything you do
You will also:
Hold a current Responsible Service of Alcohol (RSA) certification
Hold a current Approved Manager Certification
Be available to work a rotating seven-day roster, including evenings, weekends, and public holidays
Have unrestricted Australian working rights
What We Offer
At IHG, we believe our people are our greatest asset. We celebrate individuality, embrace diversity, and provide opportunities for our team members to grow personally and professionally.
In return for your passion and commitment, you will enjoy a comprehensive range of benefits, including:
Paid Birthday Leave
Enhanced Parental Leave Benefits
Flexible Work Options
Proactive Health and Wellbeing Days
Lifelong Learning and Development Programs
IHG Career Milestone Celebrations
Transfer of Entitlements Across Participating IHG Hotels
Discounted Accommodation Worldwide
Food and Beverage Discounts
Access to IHG's Retail Discount Platform
Career Progression Opportunities Across a Global Hospitality Network
Whether you are looking to strengthen your leadership skills, further your hospitality career, or explore future opportunities within IHG, this role offers an excellent pathway for growth.
Join Us
If you're passionate about hospitality, love leading a team, and enjoy creating memorable guest experiences, we'd love to hear from you.
Apply today and become part of the team at Holiday Inn West Perth and Julio's Italian Restaurant.
For more information about careers with IHG, visit careers.ihg.com.