Human Resources Generalist - Phoenix, AZ

Grand Canyon Education · Phoenix

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Are you passionate about building great workplace experiences and helping employees succeed? As an HR Generalist, you'll play a key role in supporting employees and leaders across a variety of human resources functions, including employee relations, performance management, training, and compliance. This position serves as a trusted advisor to managers, helping them navigate workplace challenges while driving engagement, retention, and organizational effectiveness. If you enjoy problem-solving, coaching leaders, and making a meaningful impact on workplace culture, we'd love to hear from you.

Primary Responsibilities /Accountabilities/ Essential Functions:

• Deliver HR services to client groups and general HR support to employees, and front-line managers.

• Work closely with management to improve work relationships, build morale, increase productivity and retention.

• Manage employee relations situations at assigned location(s); partner with HR Manager as needed to effectively resolve situations; identify trends in employee relations cases to address root cause; educate managers on how to handle situations more effectively.

• Provide guidance and counsel to management staff regarding appropriate progressive discipline and termination steps.  Monitor and review corrective action and termination documentation for completeness and organizational consistency. 

• Identify trends and issues impacting employees and management. Identify training and management coaching needs.  Deliver new manager and other HR-related training to managers.

• Remain abreast of labor laws (e.g., FMLA, ADA, etc.) and provide education to location managers/supervisors; coordinate any related situations with HR Service Center (ESC).

• Act as employee advocate as needed.

• Participate in relevant business and HR meetings.

• Perform other duties as assigned.

Equipment Used and Responsibility

• MS Office Suite
• Employee relations investigations and counsel employees

Experience/  Education

• Bachelor’s degree from a regionally accredited institution in Human Resources or Business Administration preferred.
• Minimum of 2 years of experience in Human Resources, with strong focus in employee relations required.
• PHR Certification preferred.
• Must pass background investigation.

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