Field Service Engineer I-Gas Detection

Honeywell · Minneapolis

As a Field Service Engineer I here at Honeywell, you will provide technical support and expertise in Industrial Automation, troubleshoot issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Service Manager, and you’ll work out of our Bloomington, MN location on an On-site work schedule.

The Field Service Engineer- Gas Detection will be working within the Industrial Automation business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position will be providing customer support, advanced field technical support and team training & development. The position will be located in Bloomington, MN.

You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support focus on accuracy, timely feedback, and customer satisfaction. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documenting and recording of all activity and communication.

Key Responsibilities

Strong knowledge of hand tools and proper usage, including a digital multimeter
Ability to troubleshoot hardware/software, solve complex equipment problems
Provide direct support to Internal & External Customers
Facilitate issue identification and analysis; Investigate and resolve technical issues
Act as conduit for Field Service to Technical Support & Engineering for advanced issue resolution
Provides timely, detailed and accurate reports on analysis work performed
Demonstrates ability to handle challenging projects to ensure customer satisfaction
Accountable for team technical competency & skills certification
Interacts with multiple disciplines and personnel within organizations
Effective written and verbal communication skills
Highly motivated, organized and able to work independently
A collaborative and cooperative attitude

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Exciting opportunity to join Honeywell as a Field Service Engineer I!

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