Director of Operations - Massachusetts/Maine

Sunrise Senior Living · McLean

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Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

At Sunrise Senior Living, we champion the quality of life for all seniors. As a Director of Operations, you lead a portfolio of communities, driving performance across care, sales, financial results and team engagement to deliver operational excellence and resident satisfaction. Multi-site Assisted Living and Memory Care leadership experience is strongly preferred.
What You’ll Do:

• Lead multi-community assisted living and memory care operations, ensuring quality care, service and compliance
• Recruit, develop and manage Executive Directors and leadership teams
• Drive occupancy growth, revenue strategy and market positioning
• Oversee P&L performance, budgeting, labor and financial outcomes
• Use data, reporting and KPIs to improve operational performance
• Partner with Sales, Care, HR and Finance to execute strategic initiatives
• Ensure regulatory compliance, quality assurance and risk management
• Drive customer experience, engagement and service excellence
• Lead change initiatives, succession planning and leadership development

What You’ll Bring:
• 5+ years operational leadership experience (multi-site preferred)

• Assisted Living and/or Memory Care operations experience strongly preferred
• Strong P&L, financial management and business strategy expertise
• Experience in senior living, healthcare or hospitality preferred
• Proven ability to lead teams, drive results and manage performance
• Strong analytical, decision-making and problem-solving skills
• Excellent communication and cross-functional leadership ability
• Ability to travel and manage multiple priorities

Director of Operations – Lead Multi-Community Assisted Living Performance and Drive Growth
Director of Operations | Assisted Living | Memory Care| Senior Living | Multi-Site Leadership | P&L | Operations Management | Healthcare Operations | Leadership

Pay Range:

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans

• Retirement Savings Plans

• Employee Assistant Program / Discount Program

• Paid time off (PTO), sick time, and holiday pay

• myFlexPay offered to get paid within hours of a shift

• Tuition Reimbursement

• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

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