Enterprise Client Consultant

Aon · Kraków

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Enterprise Client Consultant

In this role, you will collaborate with the regional Enterprise Client Leader to understand client dynamics and develop new sales opportunities. You will coordinate client teams, handle results, and share relevant data and insights. Additionally, you will support documentation, training, and process improvements while ensuring timely communication and task completion.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Collaborate with regional Enterprise Client Leaders to understand client dynamics and develop new sales opportunities.
• Coordinate client teams, handle results, and follow up on key client development strategies.
• Create and manage client team deliverables, such as discovery meetings, business proposals, annual reviews, client planning, and relationship mapping.
• Review and prioritize data and industry insights from internal and external sources, sharing relevant information with client teams.
• Coordinate client data and reporting with Sales Operations, and ACIA (Aon Center of Innovation and Analytics).  
• Work with client consultants in other regions to define and improve ECG processes, results, and insights.
• Implement daily tasks and regularly update relevant leaders to ensure timely completion of assigned tasks.
• Respond to emails promptly and proactively; handle client team and other internal teams’ responses for timeliness/accuracy.
• Communicate efficiently with internal partners to resolve complex issues or project impacts.
• Serve as back-up support for other consultants in the team.
• Identify and resolve escalations or issues, focusing on patterns, trends, and root cause analysis.
• Support documentation and training maintenance, assisting in the delivery of training.
• Actively seek additional knowledge of department, tools, and systems.
• Solicit and accept coaching and feedback to enhance performance.
• Consistently perform to the best of ability.

How this opportunity is different

In this role, you’ll sit at the center of Aon’s largest, most complex client relationships, working directly with Enterprise Client Leaders, ACIA, Sales Operations, and client consultants across regions. You’ll be supported by experienced leaders, structured training, and Aon’s global network of specialists—giving you a strong platform to grow your sales and client advisory skills while having real impact on strategic client decisions.

Skills and experience that will lead to success:

• Passionate self-starter who can juggle multiple projects and deliver assignments on time in a fast-paced environment.
• Minimum of 2+ years of related experience, preferably client-focused.
• Growth-oriented approach with aspirations to develop skills in sales and client relationship management.
• Proactivity in building relationships with stakeholders
• Problem solver with a knack for creating simple solutions to complex problems.
• Strong ability to collaborate with colleagues and innovate in real time.
• Ability to independently access, review, and analyze financial statements, commentary, IR releases, etc.
• Business insight and intellectual curiosity.
• Project or account management experience.
• Excellent verbal and written communication skills, organizational and relationship skills.
• Proven responsiveness to colleague and leadership requests.
• Knowledge of one of the following: German, Spanish, Italian is a strong asset
• Proficiency in Microsoft Office (Excel, PPT, Word, etc.)

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