Sales Configurator Specialist

Hitachi · Chennai

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The opportunity:

The candidate will join the CPQ (Configure Price Quote) team at INOPC – Chennai, contributing to the digitalization, productivity enhancement, and overall efficiency of the Sales CPQ process. This role focuses on driving solution development, ensuring adoption, and maintaining strong governance across the Sales CPQ ecosystem.

The candidate will collaborate closely with GPMM to develop and prioritize implementation activities aligned with the sales configurator roadmap for the GIS/PASS or Capacitor Banks/MECB portfolio. The role involves continuous coordination with global stakeholders and production units to support the implementation of configurators for new and existing products, Transfer of Products (ToP), and new production units.

The ideal candidate will demonstrate strong technical and analytical skills to enhance configurator coverage, along with solid project management capabilities to effectively plan, monitor, and coordinate activities. They will translate business needs into well‑defined user stories for the software development team, supported by a strong understanding of products and business processes.

How you’ll make an impact:

• Lead digitalization initiatives within the Sales community using platforms such as SFDC, Sales Configurator, PowerShop, and related tools.

• Drive change management activities by understanding current processes and identifying improvement opportunities.

• Serve as the key technical interface between software development teams, subject matter experts, and end users.

• Translate business requirements into clear user stories and functional specifications for development.

• Maintain strong understanding of business processes and product lines to support solution design.

• Provide technical support during gap analysis and liaise effectively with developers.

• Prioritize business cases and gap‑analysis requirements to optimize delivery effectiveness.

• Conduct training sessions for key users and general users to support adoption.

• Collaborate with implementation managers to create and maintain a high‑level roadmap and ensure milestone achievement.

• Maintain well‑defined configurator scope documentation for each production unit and product line.

• Coordinate implementation activities for new production units or new product introductions within existing units.

• Validate configurator outputs through test cases prior to release to ensure quality and accuracy.

• Ensure governance mechanism to monitor the adoption of sales configurator.

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Proven experience in technical business analyst in software projects using Agile methodology.

• Minimum of 7 years of relevant industry experience.

• Bachelor’s degree in electrical engineering is preferred and considered a strong advantage.

• Strong communication and technical writing skills.

• Proficiency in MS Office (Excel, PowerPoint, SharePoint); SharePoint expertise preferred.

• Experience with tools such as Salesforce and SAP is an added advantage.

• Prior experience in software delivery projects is essential.

• Exposure to high‑voltage product sales or design is a significant plus.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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