Talent Senior Coordinator (Maternity Cover)

Boston Consulting Group · Santiago

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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Staffing

Case Economics Management

• Work with Managing Directors, Partners, Principals and Project Leaders to understand upcoming projects, expected staffing requirements and consolidate projects pipeline
• Properly liaise with Finance Team to weekly follow case economics, billability of the teams, offices plans and capacity indicators
• Prepare materials for Revenue Assurance meetings to understand offices investments and properly incorporate them in staffing processes and strategy
• Work with other HR functions to incorporate vacations, trainings and flexible working models in capacity management

Project allocation

• Regularly meet with Buenos Aires and Santiago (BUESGO) consulting team (Project Leaders, Consultants) to understand their staffing needs and preferences, and advise them on upcoming projects according to their career path
• Draw staffing scenarios for projects and proposals, considering business needs, staff developments areas, consultants interests and staffing rules
• Discuss projects staffing with projects leadership, Practice area nodes and staffing Partner as needed to confirm best suitable project team
• Communicate all along the staffing process and decisions to consulting team, handling difficult conversations as necessary
• Communicate all along the staffing process with Consulting Team, HR, Operations and Finance departments
• Properly communicates on staffing pipeline to consulting team, underlining critical projects
• Balance the needs of partners, clients and consultants in making all decisions

Compliance duties

• Understand and coordinate mobility legal process, ensuring local compliance with visa immigration laws, working with local HR responsible, external providers and sending/receiving offices

Coordination, reporting and meeting preparation

• Adequately backup and coordinate team efforts at SSA (Spanish South America) scale – ensuring appropriate level of response in any of our four offices (Bogotá, Lima, Santiago, Buenos Aires)
• Maintain accurate records of staffing assignments and pipeline in relevant systems/tools
• Ensure appropriate reporting: capacity consolidation, bottlenecks report, staffing report with staffing KPI’s
• Continuously monitor SSA staffing rules, processes and tools and propose improvements when needed
• Ensure appropriate communication on staffing processes for all SSA offices
• Take on special projects and support the SSA staffing team with ad hoc analyses

International initiatives

• Support international initiatives as requested (digital platform, PA staffing, etc.)
• Liaise with international counterparts to support international staffing requests

Career Development

• Maintain accurate records of Career Development Committees’ results in relevant systems/tools for Project Leaders and Consultants.
• Coordinate the end-to-end CT career development process in collaboration with the Talent team and the SSA Talent Manager
• Regularly meet with consulting team to understand career perspectives, needs and questions
• Timely plan and organize Career Development Committees, including logistics
• Prepare CD Committees documentations and statistics
• Work closely with CD Advisors to draft Career Development synthesis through information shared from evaluations and discussions with Project Leaders and Consultants as well as action plans after the Committees
• Compile and review various HR statistics and overviews
• Support all CD related topics, such as MBA sponsorships, international programs or flexibility models
• Take part in various HR initiatives and projects
• Support Career Development process for other cohorts, as requested

Collaboration & Cover Transition:

• Take over the incumbent's responsibilities through a structured handover, ensuring continuity of Staffing and Career Development processes throughout the cover period
• Work closely with the SSA Talent Manager to align on priorities, escalate critical topics and agree on the right level of autonomy for day-to-day decisions
• Collaborate with the Talent team across the four SSA offices, sharing knowledge and supporting peers as needed
• Document processes, trackers and open items to enable a smooth handover back at the end of the cover period
• Contribute to an inclusive, collaborative and psychologically safe team environment, encouraging open dialogue and knowledge sharing

What You'll Bring

• Bachelor’s degree
• Post-graduate degree would be nice to have
• Minimum 3 years of work experience, preferably in a professional services firm or a Multinational Corporation; prior experience in staffing, talent or HR operations is a plus
• Strong interest in Human Resources management and in business partnership of HR topics
• Fluent English and Spanish, oral and written
• Confident in the use of Excel and Powerpoint
• Absolute trustworthiness combined with perfect discretion and strong sense of responsibility
• Availability to start end of November/ beginning of December and commit to the full duration of the cover (7-8 months)

KEY COMPETENCIES:

• Strong interpersonal and communication skills and ability to influence others
• Strong team player
• Excellent analytical capabilities and numerical reasoning
• Flexibility to work in an environment that has short-term shifts in priorities to meet a diverse customer base
• Able to handle pressure
• Strong drive and hunger to achieve results
• Highly conscientious and structured work style, with strong attention to detail
• Ability to learn quickly, work autonomously and take ownership from day one
• Customer focused/service oriented

Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

BCG is an Equal Opportunity Employer

• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

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