Talent Acquisition Supervisor - Latam

TD SYNNEX · Mexico City

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Job Purpose

The Talent Acquisition Supervisor, LATAM leads the recruitment team responsible for supporting professional hiring across TD SYNNEX Latin America. This role provides leadership, direction, and coaching to the Talent Acquisition team while maintaining responsibility for recruiting delivery, employment operations, vendor management, compliance, workforce planning, and recruitment-related reporting.

In addition to leading a team of recruiters, the Talent Acquisition Supervisor partners closely with business leaders, HR, and the Talent Acquisition Manager to develop and execute hiring strategies that support organizational growth. The role is responsible for ensuring efficient, compliant, and data-driven recruitment practices while delivering an exceptional experience for candidates and hiring managers.

What You'll Do

Team Leadership & Talent Development

• Provide day-to-day leadership, coaching, and guidance to the Talent Acquisition team across LATAM.
• Supervise recruiting activities and monitor team performance to ensure service level expectations are met.
• Support recruiter development through mentoring, training, and ongoing performance feedback.
• Conduct performance evaluations and identify professional development opportunities.
• Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.
• Serve as an escalation point for recruiting-related challenges and stakeholder concerns.
• Partner with the Talent Acquisition Manager to assess current and future recruiting resource needs.

Talent Acquisition & Business Partnership

• Lead recruitment efforts for assigned business groups while overseeing recruiting activities across the region.
• Build strong partnerships with hiring managers, HR Business Partners, and business leaders to understand workforce needs and develop hiring strategies.
• Guide and influence hiring decisions to ensure selection of the most qualified candidates.
• Conduct and oversee complex candidate searches utilizing a variety of sourcing strategies and channels.
• Analyze job requirements and translate business needs into effective recruiting plans.
• Stay informed of labor market trends and competitive talent intelligence to support hiring recommendations.
• Promote and reinforce TD SYNNEX's Diversity, Equity & Inclusion commitments throughout the hiring process.
• Develop and manage recruiting event calendars, talent community engagement, and pipeline-building activities.

Recruitment Operations & Process Excellence

• Monitor recruiting workflows and proactively identify opportunities for process improvement.
• Ensure consistency and quality throughout the recruiting lifecycle.
• Review employment applications, resumes, candidate qualifications, and interview feedback.
• Support candidate screening, interviewing, and assessment processes as needed.
• Drive continuous improvement through enhanced processes, tools, automation, and recruiting technologies.
• Communicate operational challenges and recommendations to Talent Acquisition leadership.
• Establish and monitor recruiting metrics, workforce trends, and hiring performance indicators.

Strategic Sourcing & Vendor Management

• Develop and execute strategic sourcing plans aligned with business needs.
• Build and maintain relationships with external recruiting partners, job boards, universities, and professional organizations.
• Manage recruiting vendor relationships and negotiate contracts when appropriate.
• Conduct ongoing business reviews with recruiting vendors to evaluate effectiveness and return on investment.
• Ensure recruiting partnerships support organizational hiring objectives and compliance requirements.

Compliance, Analytics & Governance

• Ensure compliance with applicable employment regulations, company policies, and recruiting standards.
• Identify and implement process improvements that enhance operational efficiency and compliance.
• Monitor recruiting expenses and support workforce planning forecasts and budget tracking.
• Prepare and present hiring metrics, staffing updates, and recruitment insights to leadership.
• Partner with the Talent Acquisition Manager to establish recruiting benchmarks, KPIs, and best practices.
• Analyze recruiting trends and provide recommendations to improve organizational effectiveness.

Employment Branding

• Ensure the TD SYNNEX employer brand is consistently represented across all candidate-facing channels.
• Support participation in community outreach programs, recruiting events, career fairs, and talent attraction initiatives.
• Leverage social media and digital recruiting platforms to increase brand awareness and candidate engagement.
• Promote a positive and consistent candidate experience throughout the recruiting process.

What We're Looking For

Experience

• 5+ years of progressive Talent Acquisition experience in a corporate and/or agency environment.
• Prior experience leading or supervising recruiting teams preferred.
• Experience supporting recruitment across multiple countries and stakeholder groups preferred.
• Demonstrated experience building strong partnerships with business leaders and hiring managers.
• Experience managing recruiting vendors, agencies, and sourcing partnerships.
• Experience utilizing recruiting metrics and workforce analytics to drive decision-making.

Education & Certifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field preferred.

Knowledge, Skills & Abilities

• Strong knowledge of end-to-end recruiting processes and talent acquisition best practices.
• Ability to analyze data, identify trends, and recommend actionable solutions.
• Strong leadership, coaching, and team development capabilities.
• Ability to build effective relationships and influence stakeholders at all organizational levels.
• Strong verbal, written, and presentation skills.
• Strong organizational and project management abilities.
• Ability to prioritize and perform effectively in a fast-paced, deadline-driven environment.
• Strong negotiation and vendor management skills.
• Proficiency with Applicant Tracking Systems, sourcing platforms, LinkedIn Recruiter, and recruitment technology solutions.
• Experience leveraging AI-driven recruiting tools and automation solutions preferred.

Language Requirements

• Advanced English proficiency preferred.
• Spanish required.
• Portuguese desire.

Working Conditions

• Ability to support multiple countries and business units across Latin America.
• Hybrid work model requiring regular in-office presence in accordance with local TD SYNNEX workplace guidelines.
• Occasional travel may be required.
• Operates within a fast-paced, collaborative, and highly matrixed environment.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

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