Subject Matter Expert - Marine & Construction
NOV · Kristiansand
About the Role
Are you passionate about tackling complex technical challenges, collaborating with a team, and making a meaningful impact for customers? Join us as a Subject Matter Expert (SME), where you will be an essential part of our customer support operations. As a key member of our Technical Support team, you'll assist clients and service personnel globally, focusing on troubleshooting, testing, upgrading equipment in the field, and offering expert guidance on control and electrical systems. The position is based on working on a fixed shift rotation, including night shift.
About the Company
At the core of NOV's Aftermarket group, the Technical Equipment Support Services (TESS) department delivers swift and effective solutions around the clock, supporting rigs across the globe. Leveraging tools such as Tracker and eHawk™ Remote Support, we minimize downtime through remote diagnostics and real-time issue resolution. Our team also works closely with Service Engineers on-site, offering critical insights and direction to address technical challenges efficiently.
What We Offer
- A dynamic and collaborative work environment with a global impact
- Opportunities for professional development and training
- Exposure to cutting-edge technology and offshore/maritime equipment
- Competitive compensation and benefits package
- Possibility for international travel and career growth
Why Join Us?
We are a purpose-driven company, dedicated to delivering technology and services that empower the global energy industry. As part of our team, you will have the opportunity to contribute to a sustainable future while advancing your career in an inclusive, supportive environment.
Assist customers and service personnel with technical challenges at the system and component level. Equal challenges, varied work tasks, working together across departments to manage and improve our end product.