Field Service Technician

FLSmidth · Mackay

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As a Field Service Technician, you will be the face of our business, acting as the key point of contact for customers in relation to equipment maintenance and support.

We’re looking for someone who takes pride in their work, values safety, and is committed to delivering a high standard of customer service. Strong communication skills, attention to detail, and the ability to complete clear and accurate service reports are essential.

You will be responsible for safely servicing and repairing FLS equipment to OEM standards, ensuring high levels of reliability and customer satisfaction.

Key responsibilities include:

• Conducting routine inspections, servicing, and preventative maintenance

• Attending breakdowns and performing fault diagnosis and repairs

• Supporting commissioning activities and customer site requirements

• Completing detailed service reports, including photographic evidence and recommendations

• Maintaining strong relationships with customers through clear and professional communication

• Working both in the workshop and on customer sites as required

What You Bring

• Trade qualification (essential)

• Previous experience in a field service role

• Strong computer literacy

• Excellent communication and organisational skills

• A proactive approach to safety and compliance

Why FLS?

• Competitive hourly rate

• Paid parental leave + purchased annual leave options

• Salary packaging options to maximise your take home pay

• Recognition platform - we actually celebrate wins

• Global OEM with serious reputation - we’ve been around since 1882!

• Training and development to level you up

• Employee Assistance Program for you and your family

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

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