Senior Manager - Branch Sales - Freight Forwarding
DP World · Gurugram
- Develop and implement effective sales strategies to achieve revenue targets and market share growth.
- Responsible for meeting and exceeding the sales targets and budget allocations.
- Map the market and maintain up-to-date intelligence on customers in the region.
- Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
- Conduct market research and stay updated on industry trends.
- Prepare and present sales forecasts, budgets, and performance reports.
- Maintain book of business as agreed
- Work on Integrated Solutions for Customers
- Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business.
- Ensure 100% CRM adoption and maintain pipeline as per budget
- Add new customers as agreed.
- Focus on DSO and collections
- Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities
- Develop strong understanding of the business of Critical customers to aid customer retention.
- Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies.
- Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea
- Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery.
- Conduct regular client meetings to promote services and address any concerns.
- Network with internal Business units on information sharing and identifying fresh opportunities for the division.
- Prepare regular reports on sales performance, market conditions, and customer feedback for management review.
- Ensure compliance with company policies and industry regulations
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