P&C Reserving and Capital Director – Canada
WTW · Toronto
WTW’s Insurance Consulting and Technology (ICT) business is accelerating, and we’re seeking ambitious, high-energy actuarial consultants ready to help shape the future of insurance. As part of our market-leading client teams, you’ll contribute to a broad portfolio of high-impact engagements focused primarily on reserving and capital modelling, with opportunities to contribute to related areas such as pricing, data analytics, AI and advanced technology. You’ll continue building deep technical expertise in reserving and capital, while a career in consulting will continuously expand your commercial and leadership capabilities, from financial and project management to budgeting, business development, client and colleague engagement, and the innovation and launch of next-generation solutions.
About ICT and Our Actuarial Consulting Business
ICT brings together forward-looking advisory expertise, industry-leading technology and software, and powerful analytics to help insurers turn complexity into opportunity. As a globally recognized leader in Property & Casualty insurance and reinsurance reserving and financial reporting, we partner with clients across the industry to deliver innovative, practical solutions that strengthen performance and accelerate transformation.
Our ambition is to redefine reserving, pricing and capital modeling as strategic engines of client value—combining market intelligence, advanced analytics, AI-enabled technology, process excellence and compelling communication. At the center of this vision is the WTW Reserving, Capital Modeling, Data Automation and AI Technology Suite, enabling smarter decisions, greater agility and lasting business impact.
The Role
As a Canada P&C Reserving Director, you will lead client engagements and project teams dedicated to developing and delivering reserve, capital and reserving transformation analyses for insurance and reinsurance clients. You will play a key role in delivering a range of actuarial and consulting projects while supporting senior colleagues in managing client relationships and identifying opportunities to expand our work.
As a project leader, you will oversee project teams, serve as a key resource to consultants and analysts, and help colleagues build their technical, market-facing and client-facing expertise. You will be expected to meet revenue and billable hour goals, contribute to intellectual property and research development, and help position WTW as a leading reserving advisor in Canada.
Your main responsibilities will be:
- Lead and support Canadian P&C reserving, capital, Appointed Actuary, reserve transformation and process automation projects, including the effective implementation and use of ResQ, Unify and other WTW technologies
- Develop trusted relationships with client contacts through effective communication and efficient, high-quality execution of projects
- Play a visible external role in the Canadian marketplace as a subject matter expert
- Support new business opportunities, including statements of work, project plans, budgets, proposals and client discussions
- Manage client expectations, raise appropriate issues to Subject Matter Experts or Client Relationship Managers, and coordinate effectively across teams
- Collaborate with colleagues in reserving, capital modelling, pricing, underwriting, claims, technology and other practices locally and globally to create, sell and deliver actuarial and technology solutions
- Participate in the development and dissemination of thought leadership, intellectual capital and technology-enabled reserving solutions
- Develop and lead reserving talent through coaching, mentorship, performance management, career development and technical leadership
You will contribute to a profitable and growing Canada P&C Reserving proposition.
- Participate fully in the achievement of the Canadian reserving practice and overall ICT business plan and budget
- Meet individual billable hour and sales targets commensurate with seniority and area of focus
- Support new business opportunities and enhance existing relationships that support achievement of revenue goals