Senior Associate Operations - New York Payments
Mashreq · Bengaluru
Job Purpose
The incumbent will be responsible for processing Payments, Fund Transfer both USD and local currency under IRU as per Bank’s internal policies, SOP’s/OPM’s/ADM’s as well as relevant ICC guidelines applicable and authorizing/inputting the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments
Key Result Areas
All processing should be as per SOP/OPM’s and UCP/ISBP/URC as applicable and charges recovery to be as per the extant guidelines.
Handle payment messages such as MT103, 202 both incoming and outgoing
Knowledge in CHIPS and FED payments and SWIFT investigations
Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
Ad-hoc tasks given by the Team Head
Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
No revenue leakage
No outstanding reconciliation entries pending in Nostro or Internal accounts.
Knowledge, Skills and Experience
Bachelor's Degree
Relevant working experience in Trade Operations
Experience in handling cross border Payments including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must.
Strong communication skills and interpersonal skills
Proficiency in MS Office (Word and Excel)
Attentive to details, strong analytical skills and interpersonal skills
Able to work under pressure, have excellent organizational skills and good team player.
Behavioral Competency
| S. No | Competency | Level 1 - 4 (1- Basic; 4 Sr Managerial) |
| Analytical Thinking | 3 | |
| Customer Focus | 4 | |
| Commitment to results | 4 | |
| Attention to detail & Quality | 4 | |
| Interpersonal Relationships | 4 |