Manager, Revenue Cycle Automation and Analytics
UChicago Medicine · United States
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Manager, Rev Cycle Automation and Analytics with the Revenue Cycle Department. This is a full time remote opportunity, and you may be based outside of the greater Chicagoland area.
We're seeking a Manager of Automation and Analytics to lead a cross-functional team responsible for reporting, data engineering, and process automation supporting hospital billing revenue cycle operations. This role sits at the intersection of analytics and automation, translating revenue cycle performance goals into scalable reporting solutions and automated workflows. The manager will build team capability, prioritize competing workstreams, and ensure that analytics and automation initiatives deliver measurable operational and financial impact.
Essential Functions
Team Leadership
- Manage, mentor, and develop a team of report analysts, analytics engineers, and RPA (UiPath) developers
- Set individual and team goals aligned with revenue cycle KPIs and process improvement priorities
- Conduct performance reviews, provide coaching, and support career development and technical growth
- Recruit, onboard, and build team capacity as workload and scope grow
Analytics & Reporting Oversight
- Foster collaboration across disciplines (reporting, finance, PFS, automation) to avoid siloed work
- Oversee the design and delivery of dashboards, reports, and data models supporting billing and revenue cycle performance (A/R, denials, cash collections, productivity, etc.)
- Ensure reporting standards, metric definitions, and data governance are consistently applied across the team's output
- Partner with the Executive Director and revenue cycle leadership to identify reporting gaps and prioritize the analytics roadmap
- Review and validate complex analyses before delivery to senior stakeholders
Automation Program Management
- Own the intake, prioritization, and delivery of RPA automation opportunities using UiPath
- Guide automation developers on solution design, ensuring bots are HIPAA-compliant, stable, scalable, and well-documented
- Establish standards for automation governance, including exception handling, monitoring, and change management
- Track automation ROI (hours saved, error reduction, throughput gains) and report impact to leadership Identify manual, repetitive revenue cycle processes suitable for automation in partnership with operational teams
Process improvement & Strategy
- Collaborate with the Executive Director to align team output with broader revenue cycle process improvement initiatives
- Identify opportunities where analytics and automation intersect (e.g., automating data validation, self-healing reporting pipelines)
- Manage project timelines, resource allocation, and stakeholder communication across concurrent initiatives
- Evaluate and recommend tools, technologies, and best practices to improve team efficiency and output quality
Required Qualifications
- Bachelor's Degree required in Computer Science, Data Science, Statistics or a related field. Master’s Degree preferred
- A minimum of 5 years of progressively responsible management and operational experience in analytics engineering, data engineering, or a similar role required
- Strong Programming and data analysis skills including SQL, Python, statistical analysis and predictive modeling required
- Experience building data models and working with cloud data platforms (e.g., Azure, Snowflake, Databricks, or similar) required
- Experience with a modern data transformation approach (e.g., data build tools (dbt), stored procedures, or similar) required
- Experience integrating and reconciling data across multiple, disparate source systems required
- Experience with data visualization and self-service analytics enablement using PowerBI or Tableau required
- Familiarity with hospital revenue cycle concepts (charge capture, claims, denials, A/R, payer mix) — Epic experience preferred
- Microsoft Fabric Analytics Engineer Associate Certification preferred
- Other Microsoft SQL/BI, Epic, Tableau or related certifications also considered
Skills
- Exceptional leadership, strategic thinking, and negotiation abilities
- Must be able to prioritize, organize, and delegate work to meet aggressive deadlines
- Strong problem-solving and analytical skills to drive staff performance improvements.
- Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization, including remote teams
- Excellent interpersonal, written and oral communication skills, and effective presentation skills
- Ability to plan and facilitate meetings with diverse participants
- Ability to maintain a professional attitude and demeanor in both normal and pressure situations
- Proficiency in Microsoft Excel, financial reporting tools, and revenue cycle management systems
Position Details:
- Job Type/FTE: Full Time (1.0 FTE)
- Shift: Days, Monday-Friday
- Unit/Department: Rev Cycle
- Work Location: Remote (Will need to commit to onsite training or required onsite meetings when needed)
- CBA Code: Non-Union