CMC Support Coordinator - Maritime

DNV · Houston

DNV Maritime is seeking a highly organized and customer-focused CMC Support Coordinator to support our Maritime business operations. This role serves as a critical link between customers, project teams, surveyors, invoicing, sales, and operations, ensuring a seamless customer experience from client onboarding through order execution and invoicing support.

The successful candidate will play a key role in customer setup, commercial administration, agreement management, order processing, internal coordination, and system support. This position requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

This position is located in our DNV offices in Houston, TX, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from the DNV office. Further details regarding role-specific requirements will be shared during the interview process.

What You'll Do:

Serve as a point of contact for the onboarding process of new clients, system access, and order submission processes.
Complete and maintain vendor registration forms and support documentation.
Review customer purchase orders to ensure accuracy and alignment with contractual requirements.
Prepare customer agreements and pricing schedules.
Create Internal Order Request Approvals (IORAs) as required.
Monitor and respond to inquiries received through the various Support mailboxes in a timely and professional manner.
Assign and validate TAC and plan approval orders when required documentation is available.
Review and process approval orders for our Engineering team, once all required documents are received

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

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