Inspection Coordinator
DNV · Vietnam
Key Responsibilities:
Client and assignment coordination
Act as the first point of contact for clients, vendors, inspectors and relevant internal stakeholders, representing DNV professionally and delivering responsive, customer-focused service.
Acknowledge and review requests for inspection, clarify scope, location, schedule, competence, reporting, safety and commercial requirements, and confirm that the requested service is covered by an approved agreement.
Coordinate local and international inspection activities, including inter-office resource requests, and keep stakeholders informed of progress, changes, risks and delays.
Prepare complete work assignments covering job references, inspection location, scope, schedule, mobilization, safety requirements, budgeted time and deliverable expectations.
Resource and subcontractor management
Identify and propose competent, approved and commercially suitable inspectors based on client requirements, technical competence, availability, location and project profitability.
Coordinate onboarding, technical validation, approval and activation of new freelance inspectors with the relevant technical reviewers, approvers and super users.
Maintain accurate inspector records and coordinate the issuance, tracking and return of DNV inspection stamps where applicable.
Confirm inspector availability, agreed rates, contractual readiness, required inductions, permits and mobilization arrangements before work begins.
Project execution and deliverables
Create and maintain projects, assignments, schedules, events, client contract references, inspector rates and supporting records in iInspect2 and other approved DNV systems.
Monitor inspection events and milestones, proactively follow up on field activities and expedite reports and support documents within contractual timelines.
Review inspection reports and deliverables for completeness, clarity and compliance with DNV and client requirements; coordinate technical review when required and complete report grading.
Ensure controlled, timely distribution of approved deliverables and maintain complete, traceable project documentation.
Commercial and financial control
Prepare proposals, quotations, tender inputs, service agreements, inspector CVs and other supporting documentation for client opportunities and projects.
Support rate and commercial discussions with clients, inspectors and subcontractors within delegated authority and escalate exceptions for approval.
Monitor budgets, bookings, Work in Progress, Accounts Receivable, Operational Gross Margin and overall project financial performance; initiate timely follow-up where action is required.
Verify and approve time, expenses, claims and requisitions in line with contracts and DNV procedures, and check generated billing and cost records for accuracy.
Prepare billing instructions and supporting documentation; coordinate with Finance on invoices, supplier payments, intercompany charges and overdue receivables.
Governance, HSE and improvement
Ensuring assignments are delivered in accordance with applicable laws, client requirements, DNV policies, the Code of Conduct, quality standards, ethical requirements and internal procedures.
Confirm that preliminary safety information, site hazards, PPE and induction requirements are identified and communicated before mobilisation.
Maintain data quality and document control across CRM, iInspect2, Synergi Life, Basware and other approved systems relevant to the role.