Transportation Coordinator
Colgate-Palmolive · São Bernardo do Campo
No Relocation Assistance Offered
Job Number #176289 - Sao Bernardo do Campo, Sao Paulo, Brazil
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Transportation Coordinator
Job Summary
We are looking for a Customer Freight Coordinator to lead and optimize our outbound transportation operations. This professional will be the critical link between our distribution centers and the final customer (retail and wholesale), ensuring that our products reach their destination on time, in full, and with operational excellence. This position requires an analytical mindset, a strong focus on the customer experience, negotiation skills, and a strategic vision to balance freight costs with service levels (OTIF).
Responsibilities
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Delivery Management & Service Level: Coordinate the daily outbound shipping and transportation flow to customers, ensuring delivery windows are met and maximizing the OTIF (On-Time In-Full) metric.
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Carrier Relationship Management: Manage the performance of logistics partners, monitor SLAs, conduct alignment meetings, and ensure transportation capacity (dedicated and spot) to meet demand peaks.
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Cost Management: Control and analyze the freight budget (freight as a % of sales), approve rate cards, identify deviations, and implement action plans to reduce costs without impacting service levels.
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Continuous Improvement & Projects: Lead initiatives for logistics network optimization, smart routing, and load synergies, aligning these efforts with Colgate’s global sustainability goals (CO2 emission reduction).
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Exception Management & Troubleshooting: Act swiftly to resolve transportation exceptions, returns, damages, and claims, interacting directly with customers to minimize friction.
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Cross-Functional Integration: Work closely with Customer Service, Sales, Demand Planning (S&OP), and DC Operations to align customer expectations with logistical realities.
Requirements and Qualifications
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Education: Bachelor’s degree in Engineering, Business Administration, Logistics, or a related field. A postgraduate degree or MBA in Supply Chain is a plus.
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Experience: Solid background in transportation management, routing, and outbound logistics, preferably within the Fast-Moving Consumer Goods (FMCG) industry.
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Technical Skills:
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Proficiency in SAP (Logistics/Transportation module).
- Analytical Mindset: Advanced proficiency in data visualization and analysis tools (Google Tools, Advanced Excel, Power BI, Tableau, or similar).
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Soft Skills: Strong analytical profile, leadership by influence, excellent communication, resilience to work under pressure, and strong negotiation skills.
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Languages: Intermediate or Advanced English (required for metric reporting, global alignments, and accessing training materials).
Preferred Qualifications:
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Knowledge of programming languages tailored for data analysis (Python and SQL).
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Differential: Knowledge of Python programming and process automation tools to drive efficiency and optimize logistics routines is considered a strong plus.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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