Manager, Creative Production
ASM Global · Brooklyn · $96,800 (stated in the posting)
Position Title: Manager, Creative Production
Department: Facilities Presentation
Reports to: Director, Creative Production
Work Location: On-Site Position
FLSA Status: Full-Time Salaried
Union Code: Non-Union
Minimum Pay Rate/Salary: $96,800
Maximum Pay Rate/Salary: $102,100
Join Our Team at Barclays Center!
Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU!
At Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.
If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime!
Our Company Values
We understand that it is important for you to know what our values are to determine if they align with yours. Our four company values, Care, Integrity, Accountability and Growth Mindset, are reflected in everything that we do here at Barclays Center. From the interview process to employee recognition, we make certain to incorporate the four values.
Key Attributes for Success
To excel in this role, candidates should bring a strong combination of creative vision, technical proficiency, collaboration, adaptability, proactive problem-solving, project ownership, and exceptional attention to detail. Success requires the ability to translate creative direction into polished, production-ready content while navigating the fast-paced and deadline-driven nature of live events. The ideal candidate takes pride in delivering high-quality work, communicates effectively across creative and technical teams, and remains composed and solutions-focused when priorities shift or last-minute needs arise.
1. Creative Excellence
- Brings creativity, strong visual judgment, and thoughtful execution to motion graphics, still graphics, event branding, and digital content.
- Understands how creative content contributes to the overall live-event experience.
- Takes pride in producing engaging work that aligns with established creative direction and brand standards.
2. Strong Collaboration:
- Works effectively across Creative Production, Technical Production, Broadcast Engineering, and other internal and external partners.
- Values feedback and incorporates input constructively while maintaining project objectives.
- Builds productive working relationships that support seamless content development and event execution.
3. Adaptability in a Live-Event Environment:
- Thrives in a fast-paced environment where priorities, deadlines, and event requirements can change quickly.
- Remains composed and effective when responding to last-minute revisions or unexpected production needs.
- Demonstrates flexibility in supporting rehearsals, event changeovers, live events, and variable schedules.
4. Clear & Effective Communication:
- Communicates project requirements, timelines, progress, and potential challenges clearly and proactively.
- Seeks clarification when needed and ensures creative and technical partners remain aligned.
- Escalates conflicting priorities, missing information, or at-risk deadlines appropriately and in a timely manner.
5. Technical & Creative Mindset:
- Balances creative thinking with an understanding of the technical requirements necessary to successfully deploy content across arena platforms.
- Understands that strong creative work must also be accurate, properly formatted, and technically production ready.
- Demonstrates curiosity and a willingness to continuously strengthen knowledge of creative tools, workflows, and live-production technology.
6. Proactive Problem-Solving & Ownership:
- Takes ownership of assigned projects from initial request through final delivery.
- Identifies potential creative or technical issues early and works collaboratively to resolve them.
- Approaches challenges with a solutions-oriented mindset and recommends improvements that strengthen workflows and reduce recurring errors.
7. Meticulous Attention to Detail:
- Maintains a high level of accuracy across branding, sponsor identification, messaging, spelling, dates, versions, and visual consistency.
- Carefully verifies file specifications, export settings, display requirements, naming conventions, and version control before deployment.
- Understands that precision is critical in a live-event environment, where content may appear across numerous high-visibility displays simultaneously.
ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do
- Design and produce motion graphics, still graphics, sponsor messaging, event branding, and informational content for sporting events, concerts, private events, and other venue programming. Some edited video content may be included within this role.
- Execute work that meets established creative direction, brand standards, and project requirements.
- Prepare display-specific versions for video boards, ribbons, atrium, exterior displays, courtside tables, stanchions, IPTV, digital signage, and specialty LED installations. Account for pixel dimensions, aspect ratios, display layouts, safe areas, frame rates, duration, and playback requirements.
- Design, build, script, and troubleshoot data connections in Ross Tessera and XPressions.
- Build and update After Effects compositions, graphics packages, editable templates, and reusable project files. Support maintenance of the department’s content creation guides and delivery specifications in coordination with Creative Production, Technical Production, and Broadcast Engineering.
- Review assets for correct branding, sponsor identification, messaging, spelling, dates, versions, and visual consistency. Verify file properties and export settings, prepare proofs, obtain required approvals, and address issues before content is released for deployment.
- Maintain organized source projects, linked media, approved assets, and archives using consistent naming and version-control practices. Deliver complete event content packages to Technical Production, clearly identifying display destinations, approved versions, timing requirements, and replacement or expiration instructions.
- Participate in rehearsals and on-screen content checks, make approved last-minute revisions, and troubleshoot visual issues such as incorrect scaling, cropping, or formatting. Assist with media loading and playback preparation within assigned workflows while coordinating deployment with Technical Production.
- Track assigned requests from intake through completion, clarify deliverables, estimate production needs, and communicate progress. Coordinate feedback with internal partners and outside content providers, and promptly escalate missing information, conflicting priorities, or deadlines at risk to the Senior Manager.
- Provide project-level guidance to part-time staff and freelance creative personnel as assigned. Document repeatable workflows, share templates and production techniques, participate in event reviews, and recommend improvements that reduce errors and strengthen the department’s creative output.
- Provide support and troubleshooting assistance to the Technical Production and Broadcast Engineering team, by cross-training and improving skills across all control room technologies.
- Availability to work onsite on a variable event schedule, including evenings, weekends, and holidays, with flexibility to support rehearsals, maintenance activities, event changeovers, and live-event coverage.
- Basic understanding of control room workflows and graphical integration into video switchers, replay systems, LED media players, and other content playout devices.
KEY COMPETENCIES: Skills You Possess
- A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Sports or Recreation Management or a related area required.
- A minimum of three years of relevant professional experience in graphic design, motion graphics, or creative production, preferably within live events, sports, entertainment, broadcast, or a comparable deadline-driven environment.
- Strong proficiency in Adobe Creative Cloud, including After Effects, Photoshop, Illustrator, Media Encoder, and usage of Premiere Pro with the ability to develop, revise, troubleshoot, and export production-ready projects.
- Strong proficiency in Ross Xpression and Tessera systems with the ability to design, build, script, and troubleshoot data connections and final viewing zones.
- Working knowledge of digital media specifications, including pixel dimensions, aspect ratios, frame rates, codecs, file containers, alpha channels, duration, and audio requirements where applicable.
- Experience building reusable templates and managing production assets, including organized project structures, linked-media management, naming conventions, version control, and archival practices.
- Familiarity with live-event content delivery and playback workflows, including preparing assets for LED displays, video boards, IPTV, digital signage, graphics systems, or clip servers. Experience with nonstandard display dimensions is strongly preferred.
- Strong organizational, communication, and quality-control skills, with the ability to manage concurrent assignments, incorporate feedback, identify errors, and work collaboratively under event-driven deadlines.
WORK ENVIRONMENT: Where You Will Be
- This position is fully on-site based in Barclays Center, located in the heart of Brooklyn, NY.
- This role requires consistent attendance to support daily operations, foster collaboration, and provide direct support to employees and business partners.
- Ability to work flexible hours to support live events, urgent technical issues, maintenance windows, and last-minute schedule adjustments is crucial. Schedules often include nights, weekends, holidays, long days, late nights, and early mornings, with on-call support as needed.
Barclays Center-Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Barclays Center-Legends Global may require an employee to perform duties outside their normal description.