Carrier Operations Coordinator - Pickup and Delivery

Forward Air · Groveport

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The Regional Carrier Service Coordinator (Logistics Customer Service) serves as a primary point of contact to ensure shipments are picked up and delivered on time, while maintaining accurate and timely system updates. They monitor performance and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience. This is an excellent entry point for individuals looking to build a career in supply chain and logistics.

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