Executive - Ticketing and Reservation

Hayleys Advantis · MV

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EXECUTIVE – TICKETING & RESERVATIONS

Job Responsibilities

Manage customer and travel agent inquiries, providing accurate information on fares, reservations, ticketing, baggage allowances, and special travel services.
Process ticket issuance, reissuance, reservation changes, waitlist requests, and other ticketing-related transactions in accordance with airline procedures.
Build and maintain strong relationships with travel agents and corporate clients, promoting airline products and services to support sales growth.
Support revenue maximization by optimizing seat sales, promoting premium products, and contributing to the achievement of commercial targets.
Ensure compliance with financial, health & safety, and company policies while continuously enhancing professional knowledge and skills.

Candidate Profile

GCE A/L or equivalent educational qualifications
Minimum two-years’ experience in air ticketing and reservation
A certificate level qualification in basic fares and ticketing/reservations from a reputed airline/institution would be advantageous.
Excellent communication skills in English
Should possess a pleasant personality, be self-motivated, and be willing to undertake responsibilities

Total Transport Solutions Maldives Private Limited, a partnership of Hayleys Advantis Limited, is one of largest transportation and logistics service providers, a pioneer in providing end-to-end logistics solutions, representing of the World’s foremost shipping lines, Airlines, freight forwarders and the largest air express transportation company in the Maldives. Today TTS controls a truly international network offering and is fast becoming the undisputed leader in the areas of integrated logistics, freight management, marine services, and other related services. Following opening in our shipping sector.

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