Valet/ Bellman

Valor Hospitality Partners · San Diego

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Competitive + Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

BENEFITS PACKAGE

• Competitive Salary

• Team Member Hotel Discount Program

• Uniforms Provided

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• Immediate eligibility for 401k and employer match

• Team Member Awards and Recognition programs throughout the year

• Food and Beverage Discounts

• Tuition Reimbursement

The Role

POSITION PROFILE

As a Bellperson/Valet at our resort, you are often the first and last impression of the guest experience. You’ll warmly greet guests upon arrival, assist with luggage, safely park and retrieve vehicles, provide helpful information about the resort and local area, and ensure each interaction is efficient, courteous, and memorable. This guest-facing role requires professionalism, a positive attitude, and a proactive approach to service—ideal for someone who enjoys being on the move, helping people, and creating unforgettable welcomes and farewells.

ESSENTIAL RESPONSIBILTIES

• Greet guests with warmth and enthusiasm upon arrival and departure
• Assist with loading, unloading, and transporting luggage to and from guest rooms
• Safely park and retrieve guest vehicles while maintaining secure key control
• Escort guests to rooms and explain resort amenities, services, and local attractions
• Provide directions, valet coordination, taxi service, and other guest assistance as needed
• Maintain cleanliness and organization of bell carts, valet area, lobby, and entrances
• Deliver packages, amenities, messages, or other guest items promptly and courteously
• Support front desk, valet, and concierge teams during busy periods
• Handle guest requests and resolve concerns with professionalism and efficiency
• Perform other duties as assigned by leadership

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Customer Service in a guest contact role preferred.
• Ability to communicate with guests, respond to questions and inquires,knowledge of hotel services, local area events and activities.
•  Ability to drive vans,trucks and automobiles and possess a valid driver’s license and have an excellent driving record as verified by a Motor Vehicle Report preferred.
•  Second language may be desired.

PHYSICAL DEMANDS

•  Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.
• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

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