Shaw Contract Account Executive - Boston

Shaw Industries · Boston

Job Title

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

What’s the role?

Are you ready to make an impact in the world of commercial interiors? The Shaw Contract team is hiring in Boston! As an Account Executive, you’ll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in Boston proper & Rhode Island. Candidates should bring a strong prospecting and business development skillset, with a demonstrated ability to generate new opportunities and build a consistent pipeline. Success in this role requires comfort operating within a structured sales process (SPPM) to qualify prospects, advance opportunities, and drive new business growth.

Responsibilities:

Work with architects, designers, dealers, flooring contractors, end users, and other industry partners to select products that meet project design criteria, budgets, applications, and timelines.
Travel daily throughout the assigned territory to support existing customers, develop relationships, and prospect for new business.
Manage projects from inception through completion, including opportunity identification, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk or claim coordination when necessary, and communication of maintenance programs.
Develop new business by identifying underserved accounts, creating a consistent pipeline, and expanding Shaw Contract’s presence within the territory.
Build trusted relationships with customers and serve as a consultative resource by discussing solutions and presenting products that support their project needs.
Collaborate closely with other members of the sales team to surround opportunities across the A&D, dealer, and end-user channels.
Present products and solutions to architects, designers, dealers, contractors, and end users through individual meetings, group presentations, and customer events.
Manage customer relationships, sales activities, opportunities, and pipeline information through a CRM platform such as Salesforce.com.
Follow up on leads generated through industry resources, networking organizations, customer referrals, events, and other business development channels.
Participate in Shaw Contract customer events and maintain an active presence within relevant industry organizations and networking groups, such as IIDA, IFMA, BOMA, or NAFCA.
Build relationships with existing and prospective customers through meetings, lunches, dinners, industry events, and other appropriate customer-engagement activities.
Work independently while actively contributing to a collaborative, team-oriented sales environment.

Commercial Account Executives are responsible for implementing the selling process within their assigned territory and using sound judgment to manage customer relationships and business opportunities. A strong understanding of Shaw Contract’s product portfolio and the applications each product serves is essential.

The ability to communicate with a diverse customer base in a friendly, respectful, and consultative manner is critical. The ideal candidate will possess a flexible, relationship-driven approach and communicate clearly in both verbal and written settings. Account Executives will regularly present products and solutions to architects, designers, dealers, contractors, and end users while helping customers understand how Shaw Contract can support their projects.

Requirements:

High School Diploma/GED
At least one year of experience within commercial interiors, flooring, architecture and design, dealer sales, or a related industry
Experience building customer relationships and calling on architecture and design firms, dealers, contractors, end users, or other commercial interiors partners
Demonstrated ability to prospect, develop new business, expand existing accounts, or create a pipeline of sales opportunities
Strong presentation, networking, and relationship-building skills
Ability to travel regularly throughout Massachusetts and Rhode Island
Must reside in Massachusetts or Rhode Island, with a preference for candidates based in Massachusetts

Preferred:

Bachelor’s degree
Experience calling on the A&D or dealer community
Experience within commercial flooring or with another commercial interiors product category, such as textiles, wall coverings, tile, ceilings, or architectural products
An established professional network within the Massachusetts or Rhode Island commercial interiors market
Participation in industry organizations such as IIDA, IFMA, BOMA, or NAFCA

Required Competencies:

Build Trusting Relationships
Influence Others
Execute Action Plan
Adapt and Change
Deliver Compelling Communication

Shaw benefits include:

Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Company vehicle and business-related travel and entertainment support
Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

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Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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